- Phone: 248-349-0900
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Customer Testimonials
Amorette Bradshaw, in service, has always been very knowledgeable, helpful and professional in discussing my service needs.
Great customer service thru the entire purchase of our RV. A very well oiled machine
They do return my calls and answer my questions
Helpful and willing to work with you
The team is great and get the job done quickly and done right the first time.
Very organized
So what I have experienced everyone in the service department has been very professional and friendly, has answered any of my questions also as provided very good advice on other matters.
Great experience
Thank you!
My buying experience was awesome thanks to Tessa your sales person an my experience after the sale has been excellent with any type of follow up in teaching of the class to winterize my trailer great job! I would refer anyone and everyone i know to General RV. After 40yrs plus of camping in a tent then a slide in truck camper to hybrid expandable camper and now i have the traveler trailer of my dreams GD27BHS MY SALES REP TESSA did a great job of keep me informed from the first day i called and well after the sale was done thks to tessa and everyone at GENERAL RV they made my buying experience excellent thk u for such a great experince very sincerely BOB
Quick and Polite. Very easy to work with and patient
The friendly staff always willing to help. They greet you with a smile as soon as you walk in. Making out purchases easy and pain free.
Depends on which store
Once you get the right person, you are outstanding. You should do a better job handing customers from group. For example sales to pre delivery to advisor
I got lost between each group. Only by luck did I discover PDI.
The professional associates made our transaction very pleasant- from the beginning to the end
Helpful service.
No pressure sales process.
Service is very good, but is very pricy
Very organized service and service associate was very knowledgeable
Your location was excellent! Everyone I dealt with was friendly, helpful and knowledgeable. Dave (service writer) told me everything to expect and did everything he said he was going to do. The installer (I never got a name) did a great job especially installing the base plate and he was very thorough on showing me how to use the system. Thank you!
Fast and good
Your customer service has been extremely helpful in getting our new Class C motorhome ready for service.
Also we just had our unit winterized and our service advisor Marna was very helpful and pleasant to work with! Thank you
The people have been great to work with. But bummed I still dont have a temp license to take a trip. Dont want the stress of possibly being pulled over by more than one jurisdiction.
Seems like th y know what they are doing.
Pricing was good as well as sales and service
The many locations is a definite plus. The Birch Run location has been great with the new travel trailer we bought there. They all seem Experienced and friendly.
Location
Friendly staff, willing to listen.
Your staff Chris and Bill followed through with there promis to give me the customer the best possible sales and mechanical service experience in the industry. General RV in Huntley Illinois is perhaps the best dealership to work with and my wife and I would highly recommend them to anyone.
Sales and staff were great to work with. Todd, Denise, Joey and Dillon were very helpful. Overall we had a great experience.
Staff very helpful, on caring for my RV. They make me feel like like family