- Phone: 509-582-9000
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based on 8081 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals. Timely. Did a great job.
well my technician hooked up hose and connection was leaking badly...it eventually filled up nearby window well and then down basement walls into carpet... they sucked up as much as possible. tech did his best.
They do a great job and are friendly
Great customer service and my carpets look VERY clean!
Good job. I was surprised Carpet had to dry for 6 to 8 hours. Ads were misleading. It was quite expensive considering the small area that was cleaned.
Great Work and Very Helpful. Thank You
Quick, easy and no strong chemical smells
Service was very fast, same day. Although the window for service was 4 hours, they communicated effectively to narrow time frame down to a more specific time. The actual service provided was good, although didn't remove stain 100% from carpet. Service technician was extremely professional and courteous.
I love that you don't use harsh chemicals, the service and people are very friendly and polite. And it's very inexpensive. I would recommend Zerorez to anyone and everyone. They do an awesome job
He did a very good job. Recommended stuff for our high traffic area. Very pleased. Carpet looks like the first day.
very professional. carpets look great. would highly recommend.
Do not feel the carpet appear clean. Lots of dark spots. Had to call back to finish one room.
Pet friendly, no chemicals.
Everything! Great service , price and results!
Ace took his time & did a wonderful job! Our sectional & chair looks brand new!
No chemicals
Great customer service and my carpets are finally clean - amazing!
The young man who came out was amazing!!! He was so friendly, and fast. He even waited for me to arrive I was late 15 min getting coffee. You are lucky to have such an awesome employee! If I get anything done in future he will be requested.
Very professional, explained everything so well and very friendly. Also did a great job on cleaning the carpets.
No mess, little moisture and speed.
Jeremy did a really great job of cleaning our tile grout - looks a lot better than it did. Did not come perfectly clean, but the grout is almost 25 years old, so I’m impressed that it got as clean as it did.
Prompt service with polite and knowledgeable service people.
Very professional
Technician was very informative, friendly and professional.
Besides what the quality of what you do for you're product line customer service was great
Fernando who cleaned the carpet was very friendly. He did a thorough job. I like the fact that the carpet was dry the next morning. When I made the appointment the person I talked to was very friendly. She explained the charges. Fernando went over the charges again which I thought was good. Overall I think Zerorez is a very good company and I would recommend it to my friends. I will definitely use you again.
Quality of service
Courteous service person- Thomas. (Tommie). Carpet visibly cleaner than before cleaning.
We are very satisfied with your services. Even though we had a small issue, it was rectified to our satisfaction. We will be back!
The technician was personable and knowledgeable about the services and was finished in a timely manner.