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based on 8070 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, efficient, courteous, knowledgeable, professional.
Great customer service
Accomodating on setting time for app't and then appear on time to do the work.
on time, great job, friendly,
The technician was friendly, hard-working and knowledgeable about products. Very pleased with final results.
😊. Armando was great. What a superstar employee you have! I certainly hope you appreciate him. He's truly a gem and knows how to treat your customers. Truly happy with the professional service he provided in behalf of your company.
Great job on cleaning the carpets, friendly, knowledgeable employees, and they did a good job on our carpets.
I called and asked for the monthly special and thought is what I was getting. When the technician came 4 hours late, did his job, he said after I paid for the work and asked how bad the air ducks were he said that he didn't do that because it was not on his invoice to do. So not getting the cleaning monthly special and then 4 hours late...
I called that afternoon 2/21/18 and left a message. No one has called back. So I don't think that they want my business nor any of my friends business as well.
After our dogs were sprayed by a skunk at 4 A.M., then ran back into our house,, and spread skunk oil on carpets and furniture we needed immediate help. We called Zerorez as soon as they opened at 8:00 A.M. They had someone at our house to clean the carpets by 10:00 A.M. By Noon the carpets were clean and the odor tremendously reduced. Zerorez responded to our need very quickly and did an excellent job.
Thomas was knowledgeable and personable.
And if/when we need this type of service, we plan to call your company.
Great service
Everything was great!! Excellent Service
Technician was very nice
Everything! So glad we got the couch cleaned, literally saved us from buying a new couch! Love that they are able to take pet oders right out!
Was very pleased with the service. Especially grateful for the same day service since the previous carpet cleaner canceled on us at the last moment. We will use Zerorez again.
Friendly, knowledgeable techs. Process is clean, environmental friendly. Dries quickly with no mess.
The technician was professional, and did a great job explaining the cleaning process, and was successful in doing a great job cleaning our carpets! I'll call your company again!
The tech was very nice and very professional
Armondo did an amazing job. Very knowledgeable and friendly!
Quick, easy and professional.
Everything nice people good product. I only use zerorez
Was fast and courteous. And I dont know if i filled this out already.
Technician Ace did a good job explaining what he was doing and how much it would cost. He didn't give me a hard sell for some of the add-on services or products, which was nice.
Excellent Customer Service
Stayed until the job was done
Service was great but feel like the stains are worse now
It cleans beautifully and dries fast. Carpets seem to stay cleaner longer.
Fast and carpets look great
Impressed with the service
Thomas was great. I enjoyed meeting him.
He told me to call if any spots re-appeared when dry. They did so I liked hearing that was possible and what to do. Very open and informative.
Thank you Thomas!
Always very professional and nice. I will only have zerorez take care of my carpets.