- Phone: 509-582-9000
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8094 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reece did a great job. I like that the carpet looks clean after it was done
The carpet feel soft. I didn't know berber could feel this way. Very happy.
I really liked the young man who cleaned our rugs. He was thorough pleasant and a hard worker!
The carpets were SUPER clean, the service was QUICK and the technician was very nice & knowledgable! THANK YOU!!
Easy to get serviced and thorough cleaning. Very nice techs that explain everything.
Cost is reasonable, and the technician was able to demonstrate that the grout cleaning process will work in a particularly difficult application.
I did not receive my receipt. I still do not have it as of today.
The assembly technician was very professional.
Great work! Ace, the technician that came over, was knowledgeable about carpet and what it takes to get hard stains cleaned. We will definitely have him back again!
The technician went through the areas I wanted done told me what he was going to do before doing it to make sure that was what I wanted. Love my carpets. They look great. Love the process of how you clean.Thanks zerorez.
Ace was awesome
I like how you protect the home while doing your service and that it comes out clean, I have had my carpet cleaned in Feb of 2017 and my air ducts vents cleaned on 11-30-2017, and prices are not outrages, the customer service is friendly and they keep us updated when technicians are coming to the home
The person cleaning my carpets did a great job of explaining! And the service was fast! Only thing is that some spots came back but you are kind enough to come back and take a second look!
Our technician was very helpful and informative and professional. 2nd time customer and will definetly use you guys in the future!
My furniture got cleaner than I anticipated!
Great service, very professional and efficient!
Ace did an excellent job. Very professional and efficient. We had our carpets cleaned and our floor tiles cleaned and sealed. I recommend Zerorez to everyone.
Great job and customer service
I appreciated the detailed pre-cleaning walk through. The carpets were in rough shape, but had new life breathed into them. Thank you.
Be a little more careful. Piece of laminate counter edge was broken off & I was informed of this before the guy cleaning the floors left. But it also would have been nice to have been compensated at little for his mistake!
Thomas was terrific. I would like to have him every time we use your service. He was polite, answered all our questions, and did a terrific job on our carpets. We told my son about your services and he will probably be calling to have his couches cleaned from all the cat hair that he has on them. Thank You for providing excellent customer service.
Mark Last name removed/ Name removed
Love the company, the friendly workers, and my clean carpets
Excellent work and all work was completely explained. Give the man a raise!
I like the fact it's water and the residue and dirt do stay away longer
Whoa! From start to finish Zerorez blew my expectations away. I was thoroughly impressed with their customer service over the phone and even more so when Mike A. ("Big Mike") showed up and walked us through the whole process. He did a thorough job and was very careful. I highly recommend Zerorez to anyone that is looking for an affordable, customer service forward, friendly, informative, awesome company! I highly recommend requesting Big Mike to take care of your carpet cleaning needs!
That you don't use cleaning solutions, that leave residue.
2 thumbs up
I loved how friendly our technician was, very personable and super efficient with his work.
We will be calling for service again.
Thank You!
Big Mike was really awesome. Did an amazing job
Nothing left behind and no weird smell