- Phone: 509-582-9000
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based on 8071 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a great job Fernando was very professional!!!
Our only mini complaint is that your representative (Thomas) did not introduce himself when he came to the door--nor was he wearing a shirt with his name or nametag on it....I just asked him his name, and everything went fine from there!
He did a very thorough job and finished the three rooms and two hallways in less than 90 minutes. The carpet throughout the house (with the exception of the small bedroom carpet which is over 35 years old) looks brand new!
There was no noticeable odor afterwards, and our carpet was dry to the touch about 4 hours later. We didn't move the furniture back into our living room until the next morning, when it was completely dry.
I'd appreciate it if you would send me a 3-4 business cards that I can give to family/friends who asked me about your services.
Thank you!
Name removed
You don't use harsh chemicals.
Efficient, friendly, thorough. Great follow through to answer questions.
Customer service!
Quality of service and friendly customer service
They were very thorough and did a good job removing odors.
Easy to schedule apt. Arrived on time. Friendly staff. Carpets look great!
Excellent ! recommend with others
Very friendly technician that took the time to explain the process.
When you make your appointment one month before to ensure you get the first morning appointment and end up not getting it really makes me upset.
One more chance
The carpets looked good afterwards. And they did come back out and fix a stain that emerged.
Efficient, polite and pleasant to deal with, willing to explain and justify activities and costs.
Good kind, professional not push service
The tile floors still have standing dirt in them—like the water left behind was dirty. I expected them to be clean.
The carpets are ok. I thought the impressions from desks might disappear. The west areas are not as clean as I would like but Armando told me that ahead of time.
Products and personnel are knowledgeable and workers were very professional.
Everything....
My year and a half old carpet did not come as clean as I thought it should have.
quick. thorough.
you don't use soap to clean carpets.
Very honest people to work with!! Would recommend them to all my friends.
The produce was good. But what I was impressed with was the customer service they guy had. He was very informative on how the produce worked. I would use this company only if I had him again.
Very friendly and helpful
Quick, affordable, friendly and efficient staff.
Thorough and professional.
Great service from the phone to the service technician. Will definitely use them again.
Very professional, on time and carpets dried fast.
Wore booties and protected the walls and explained what could and could not be accomplished with cleaning
Good clean job
Do better job on stairs and under furniture