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based on 8071 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Punctual.
There were lines left from vaccuum , meaning if went over a little while doing it, would've cleaned more and not left lines between strokes, almost like the stains spread to bigger area, and didn't get picked up. The hose that ran from truck to house, turned yellow in perfect line from solution. So burned the grass, could've spent more time, and did better job for the money spent.
For the most part, the cleaning of the carpet was good. However, the cleaning solution that was left on the hardwood floor in the entry really destroyed the finish on the hardwood.
Amazing job! Made my carpet look like new! Going to have them back to clean the rest of the house!
Courteous, efficient service.
Works great!
I don’t feel like the carpet was thoroughly cleaned. If I smell the carpet, there is still a strong odor.
Fast professional service!
Friendly, knowledgeable and hard workers.
The technicians were on time, very professional, did a fabulous job. I highly recommend Zerorez.
Worked around my schedule. Professional. Thanks!
It was very good and the service was a 10
Great and friendly service
Even though the baseboard in the guest bedroom was slightly damaged (bubbling) before the service, the baseboard became even more damaged (cracking and pieces breaking off) during the service. The baseboard damage was shown to the tech during initial walk down. The tech was careful but the baseboard was still damaged. I would like to be compensated for the additional damage. I recommend taking the time to think how to tackle an area without causing more damage.
Post cleaning, I found slightly brown stains in areas where there weren’t any stains before. Not sure where they came from.
The dairy stain came out real well and I am truly impressed by the methods performed to remove the stain. The pet cleaning certainly helped clean the trouble areas caused by my pet.
I love how quickly my clean carpet dries!
The technician was prompt, efficient and quick. The work was excellent and the price was competitive. Very happy.
Everything went well despite an equipment failure. Technician was very polite and helpful!
How my carpet looked afterward. It was pretty spendy for the small amount of carpet we had for one room however.
The results were the best we have experienced. There was no wet smell. Matthew was very informative and asked permission for everything he did. Very polite and knowledgeable. We will definitely have Matthew back again.
I like the quality of the work - the carpets really look cleaner when the job is complete and the base boards are not damaged. The technicians are polite, know what they are doing, explain the process, and I feel like I can trust them. They also arrive as scheduled.
I would recommend Zerorez to my friends.
Thorough cleaning. Knowledgeable. Friendly.
Your technican was efficient and pleasant, despite equipment issues he was dedicated to the job at hand.
The fellows did a wonderful job of thoroughly cleaning my carpet and wee very informative about products, the main person I talked to was Preston! His assistant was very good too but Preston explained all the options and costs!
The professionals that came to my home were considerate and professional. I received a call to let us know they were on their way, and the entire job was complete within an hour. Additionally, they were very educated about their product and recommended various applications and products to ease our lives from life's accidents.
Easy to schedule, good pre-appointment communication and a very professional technician, Thomas, arrived at our home timely..
Technicians are always nice and do a good job.
Your service is outstanding and very much appreciated. I will happily recommend your company
They were fast, courteous, came back for a problem I had, and took care of it for me. NO Problem. I highly recommend them. Armondo and Michael were great! Gayle Cook
The cleaner was very friendly and helpful. He was very clear about cost and did everything to help with my pet related carpet problems, which made a huge difference.
One room for $300 was a little too much