- Phone: 248.366.4611
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3391 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleanliness & extremely friendly
Employees are ver pleasant, atmosphere is inviting and the personnel are knowledgeable when working on your body.
Friendly, professional staff and a great massage!
Hi Elizabeth! So glad you enjoyed our staff and received a wonderful massage from Sabrina! Please let us know if there's anything we can do to make your experience even better! Thanks for the rating and review. We hope to see you back soon! :)-Umang (owner)
LaVida in Clemmons is great. I have been going to them for many years. Always friendly and attentive to your needs.
Every massage therapist I’ve had has been great.
I was very impressed with Dylan's professionalism. He is a great masseuse. I was impressed with his techniques he focused on the areas that i have addressed in the beginning of the massage.
Was very relaxing and would recommend to anyone who wants to go to get a massage.
Thank you for the kind words! We're glad to hear that you experience was relaxing, and we hope to see you again soon!
Timely
Friendly
Did a great job!
Easy to schedule, great therapists
Alexia does a great job in the Rome location. Everyone there is super nice. The only drawback is that my HSA card no longer works there.
Very good service! Everybody is always very friendly.
Belky is a very knowledgeable masseuse. She did an awesome massage. I will definitely be returning on a regular basis.
There is just NOTHING to not like. The location is good and parking is abundant. The building is clean, nicely decorated and aromatic, the staff are very customer oriented, and the therapists are wonderful. The membership plan is a great way for me to make sure I take time for myself at least once a month, and using the website is easy and convenient.
Good afternoon Ms. Debbie. We absolutely enjoy your visits with us. Keep taking Great care of yourself! You deserve it! Thanks again for your feedback. -Wondora
Jessica explained all of the different types of facials and which one was right for me. The one she suggested was actually less expensive then the one I told her I wanted. She didn't pressure me to buy products and gave me samples to try. I could tell a huge difference in my skin after the facial! I will definitely be back. Thank you, Jessica!!
The facility is clean, quiet and relaxing. The front desk staff are always pleasant and professional. Shawn's skill level and knowledge of massage practice is outstanding, and I always leave my appointments feeling better physically and emotionally!
The therapist I use, Robin. She is professional in every way, kind and always asks if there’s anything we should focus on. After, she always thanks me for allowing her to work on me. She is the BEST!
While the staff at the front desk was super friendly and helpful, I was incredibly disappointed with my massage. The therapist did not listen to my request of focusing on my neck and shoulders. Her pressure was inconsistent and I could tell that she was getting tired. I asked her if she was good and she replied yes. To be honest, I should’ve requested to stop the massage. This was my first time at LaVida and I had a gift card to use. My massage was scheduled for 90 minutes and I deeply regret spending my gift card on a long massage that I did not like. I would appreciate a full credit to my account to have a different massage therapist.
Amber, we apologize for the inconvenience this has caused you. We appreciate your honest feedback and hope we can make this right with you during your next appointment.
Love Kayla Grubbs. She’s the best, and she’s the reason I drive out there.
Olivia worked on an area that was knotted and helped me so much!
Wonderful massages , extremely professional. I also enjoy the benefits program
The ladies at reception are very friendly and welcoming. My massage therapist was kind and listened to my “issues”. She had good firm hands which I like!
Alex is a great therapist! She is the best you have. Honestly she is probably the only reason I have my membership still some of the other therapists are not quite as good especially for deep tissue.
I enjoy my massages greatly! My therapist Coral, makes sure that I’m able to get back out into the world.
Everything
Everything from the reception to the massage was outstanding
My masseuse, Marie G. was very conscious and attentive to the needs I have following hip replacement surgery
Always professional and clean. Nicole is outstanding!
fast scheduling and on time
My therapist is the best…always asking questions to be able to focus on trouble areas
Convenient, professional, friendly.