- Phone: 248.366.4611
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based on 3286 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always professional and clean. Nicole is outstanding!
fast scheduling and on time
My therapist is the best…always asking questions to be able to focus on trouble areas
Its just that the cost keeps going up for members. Also the availability of appts with some massauers isnt great.
Hi Andrea! Thank you for taking the time to leave us a review on this platform. You've been a member with us for a long time - since 2018! Thank you so much for your loyalty to LaVida. We understand that price increases can be frustrating. Unfortunately, they are necessary in order to attract and keep talented massage therapists and to keep up with increasing vendor prices as well. Our walk in rates and membership prices are also pretty comparable to the other chain spas in the area (Massage Envy, Dream Clinic) and we do our best to provide a quality service that matches the price. We do not plan on having any price increases this year and you are currently grand-fathered in to a cheaper rate and get the best price we offer at LaVida. When it comes to appt bookings, we always recommend scheduling as far out as you feel comfortable (our schedule is open 6 months out). That way - you always get your preferred day, time, and therapist. Otherwise, for last minute appts, we do really prioritize our waitlist. I see that you are scheduled to come in again soon, but if you would like to get in sooner, please call us and we'll place you on our waitlist. Our phone number is 206-937-8432. Thank you for the review and we hope that you have a wonderful day! Best, Sam
Emily! She is fantastic and the front desk person is so kind!!!
Thank you for your review! We are so glad to hear that you enjoyed your experience with Emily and our front desk staff, and we hipe to see you again soon!
Clean facility with friendly employees.
Serene atmosphere.
Competent staff who really listen to & address your needs.
Coral dis a great job!
It was my first massage and exceeded my expectations. Will definitely be back for another one.
Not satisfied with the quality of massage in my previous session: massage therapist being late for the appt, spending more time to chat, not providing full service hour, not distributing the time appropriately
Very clean environment,hospitality is excellent and good customer services
Thank you so much for your response! We strive provide an excellent experience. I'm so glad you enjoyed your facial. We look forward to seeing you soon.
Camille, owner
The music, the quiet, just very relaxing and April is great. Can’t wait to come back.
Very professional. Leah is amazing
Friendly Staff. Excellent service. Reasonable prices
Smooth process & relaxing environment!
Claudine was wonderful. THe walls are thin and hearing the people talking in the hallway and the next room wasn't ideal.
Friendly greeting. great massage.
Good afternoon Yvonne~ We are happy to know that you had a great session here at LaVida. We take pride in our friendly staff and great massages. We look forward to see you again soon!
My massage was wonderful! I like a deep tissue experience and although my masseuse is slated for "firm" she did a great job accommodating my request! I will definitely be back!
Sherrian we love to hear when our clients are happy with our services. We can't wait to see you again!!
Greg-Owner
Then Cleanliness and thr actual aroma when you walk through the door is very calming, and then the staff is very helpful ,the technicians that I’ve had have given great massages.
It was an excellent facial and I felt so relaxed.
I liked everything about it
Sorry got to go now
have not been satisfied in the couple years that I have been a member. The people are friendly.
Friendly staff. Was able to get an appointment right away. Calming environment. Great massage.
The attention received from everybody: the receptionist, the masseuse. Gaby is awesome. Love how detailed she is with my needs.
Professional, clean
I am on the schedule for once a month massage
Service has always been great. Brian gives a wonderful massage. Staff is very friendly and professional.
The atmosphere, kindness and professionalism of your massage and front desk staff.
Tammy~ Thank you so much for the wonderful feedback. We look forward to seeing you in our center again soon!
Very personalized
Terrific environment! Great experiences with quality massage therapists. Front desk team is incredibly welcoming and efficient.
Hi Michael! Thank you for your kind words. We look forward to seeing you at your next visit! -Sam
Facility was super clean and nice. Staff was friendly. Rose was my masseuse and she was wonderful.
My masseuse, Marie G. was very conscious and attentive to the needs I have following hip replacement surgery