TruGreen
21 Forge Pk
Franklin
MA 02038
United States

Customer Testimonials

Report a concern   July 10, 2021 — Rated 10 out of 10 by Ronald & Luciene Robichaud Your TruGreen Branch
What do you like about our services?

The tree look great! services been good. would recommend Trugreen.

Report a concern   July 9, 2021 — Rated 10 out of 10 by K.K. Your TruGreen Branch
What do you like about our services?

I like the fact that you back your product.

If mosquitos are found post treatment then Tru Green will repeat to correct issue.

Report a concern   July 8, 2021 — Rated 9 out of 10 by D.F. Your TruGreen Branch
What do you like about our services?

So far things are looking better. Some bare spots in areas. Might need some reseeding

Report a concern   July 8, 2021 — Rated 10 out of 10 by Pat Ohearn Your TruGreen Branch
What do you like about our services?

Annual payment discount
Service reminders.
Keep to indicated schedule
Detailed service report.each time.
Variety of yard based services
Friendly and competent staff
Follow up on requests

Report a concern   July 7, 2021 — Rated 10 out of 10 by Pamela Sparling Your TruGreen Branch
What do you like about our services?

Excellent results

Report a concern   July 7, 2021 — Rated 10 out of 10 by Art Switchenko Your TruGreen Branch
What do you like about our services?

My lawn is thicker and more green since initiating the TruGreen service last summer. It really makes a difference!

Report a concern   July 7, 2021 — Rated 10 out of 10 by T.J.R. Your TruGreen Branch
What do you like about our services?

Manage the calendar of applications well and responsive if we have specific weed issue.

Report a concern   July 6, 2021 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

You come and go without me having to do anything. You communicate with me regarding scheduling and your findings.

Report a concern   July 3, 2021 — Rated 10 out of 10 by R.G. Your TruGreen Branch
What do you like about our services?

My TruGreen service was completed yesterday on 7/2/2021 by Specialist #123746 Valdini Correia who provided a very excellent detailed report. My only concern is it rained heavily all day & night which may have washed most, if not all, the fertilizer away.

It was also suggested I mow my lawn higher to reduce stress. However, it is already set at it's highest level.

Report a concern   July 1, 2021 — Rated 10 out of 10 by W.F. Your TruGreen Branch
What do you like about our services?

our lawn looks beautiful

Report a concern   June 30, 2021 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

Very easy!

Report a concern   June 30, 2021 — Rated 10 out of 10 by Bob Sheehan Your TruGreen Branch
What do you like about our services?

The technician are great

Report a concern   June 30, 2021 — Rated 9 out of 10 by S.K. Your TruGreen Branch
What do you like about our services?

Overall good service and the team is responsive when corrections are needed.

Report a concern   June 30, 2021 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

Lawn is looking good.

Report a concern   June 30, 2021 — Rated 9 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

Less mosquitos. Additional service if the area has not been treated effectively.

Report a concern   June 30, 2021 — Rated 10 out of 10 by I.G. Your TruGreen Branch
What do you like about our services?

It’s made my lawn look great.

Report a concern   June 29, 2021 — Rated 10 out of 10 by K.R. Your TruGreen Branch
What do you like about our services?

My answer was based only as a 2 application customer (new this year). The lawn specialists have been gentlemen and my lawn is looking good. Your process for application notices is very good. With hopes everything continues on a positive note. Thanks !!

Report a concern   June 28, 2021 — Rated 10 out of 10 by E.B. Your TruGreen Branch
What do you like about our services?

Harrison Carter is the best he picks up the phone and answers all my questions quickly
. Franklin ma. Office

Report a concern   June 25, 2021 — Rated 10 out of 10 by A.P. Your TruGreen Branch
What do you like about our services?

After many conversations with many team members, today I was visited by Charlie O'Connell and I could not say enough great things about the visit. He was helpful and knowledgeable and addressed all of my concerns.

Name removed

Report a concern   June 24, 2021 — Rated 9 out of 10 by A.C. Your TruGreen Branch
What do you like about our services?

Prompt customer service. I had an issue with aeration and overseeding; I mentioned that in the previous survey which was immediately responded with explanation from Charlie O'Connell and he visited the site and assured that he will take care of this in early Fall 2021.

Report a concern   June 23, 2021 — Rated 10 out of 10 by P.S. Your TruGreen Branch
What do you like about our services?

After we had an issue with a pre-emergent that killed our new grass seed (over 3,000 sq ft) and allowed so so many weeds to grow, Charlie took control of the situation. He has spoke to me or stopped by with Pete every week, they manually seeded it themselves, they have walked through the yard with hand cans (twice) spraying the weeds, they have gotten us extra natural fertilizer put down to help the new grass grow and they have a plan for us all the way into the fall to get the lawn full and weed free like it is suppose to be. I literally can't say enough good things about Charlie and Pete, they are kind and explain everything to us and they are great at communicating things as well. I would recommend TruGreen (and I have) to my friends and co-workers because of Charlie and Pete!

Report a concern   June 23, 2021 — Rated 9 out of 10 by Donald Fishman Your TruGreen Branch
What do you like about our services?

Green and healthy grass; reliable service; same technician

Report a concern   June 23, 2021 — Rated 10 out of 10 by Eric Gibson Your TruGreen Branch
What do you like about our services?

Always timely. Well done, good communication

Report a concern   June 23, 2021 — Rated 10 out of 10 by Tiffany Rule Your TruGreen Branch
What do you like about our services?

My technician is awesome and nice to my dog

Report a concern   June 23, 2021 — Rated 10 out of 10 by G.S.R. Your TruGreen Branch
What do you like about our services?

It was important to me when I questioned a problem with my lawn it was promptly taken care of. Great service.

Report a concern   June 22, 2021 — Rated 9 out of 10 by C.B. Your TruGreen Branch
What do you like about our services?

I like the choice of services that you do -> complete for a nice lawn

Report a concern   June 22, 2021 — Rated 10 out of 10 by T.K. Your TruGreen Branch
What do you like about our services?

Met with customer experience manager Charlie O’Connell yesterday, he was able to answer all my questions and had a number of suggestions on how to improve my lawn. Wish there had been an easier way of setting up this meeting, but happy that it occurred.
Thank You

Report a concern   June 22, 2021 — Rated 10 out of 10 by B.D. Your TruGreen Branch
What do you like about our services?

I don't have to worry about when to fertilizer the lawn or add pest control chemicals. I don't have time to keep looking at the calendar to do this. With you folks, it's automatic. Not only that, but you add the correct amount of product to the lawn.

Report a concern   June 22, 2021 — Rated 10 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

My experience was great! Charles stopped by and arrived on time. He was very professional taking the time to walk my property and answer questions about any areas of concern. Today I have a better understanding of my lawn and practical solutions to help keep it healthy between visits. Thanks Charles!

Report a concern   June 21, 2021 — Rated 9 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

Do you have any intentions of offering an organic option for tick control?
R. Last name removed


Privacy Policy