Customer Testimonials
Timely service
I'm a regular customer of TruGreen and the scheduled service calls have been on time, and a pleasant exchange with the technicians. Except for one instance. About a month again I had considerable damage from a visit. Charlie O'Connell intervened and did a remarkable job correcting the situation. He promptly came for an evaluation and retained a local landscaper to replace the damaged vegetation. Charlie was polite and followed up on a number of occasions.
Charlie should be recognized for his outstanding handling of the situation. Thank you.
Bob Last name removed
CustomerPhone number removed388
Charlie O’Connell was very helpful in meeting my landscaping needs.
Charlie O’Connell is very responsive and has done a full review of my services to date. he is a pleasure to work with.
Charlie was quick to respond to my concerns and was willing to explore additional options that are aimed at correcting the problems that exist and making sure that as TruGreen customers, we are satisfied. I can’t ask for more. We’ll see how things turn out.
Charlie O'Connell who came to visit gave his true and honest review and the follow up he recommended to perform. He asked to be in touch and work together to resolve lawn issues
I had a concern I called customer service about this week. Not only did they convey my concern to the tech who came out to service the yard this week, but I was also contacted by Charlie - my account manager. Charlie visited the house today to check on the yard himself and we met to discuss the issues. He shared his contact info with me, encouraged me to call him direct if there is anything I need, and will be following up later in the season to make sure the issues are resolved.
I consistently get outstanding service without ever needing to call. I love my lawn. This is the first time I've needed to reach out with a concern and I really appreciate the one on one personal attention. I *thought* the issue is red thread (which it is). The TruGreen team took the time to CONFIRM what the issue was so it could be properly addressed.
To be clear - I would be willing to pay more for this! Hey, it's not your fault it's been an incredibly rainy summer in NE and my law is diseased as a result! I would be fully prepared to pay for the extra treatment they applied this week - but all you guys are concerned with is that my lawn is healthy and that I'm happy. Well, I'm very happy. Thanks very much.
You let me know what services were preformed. Also letting me know of any problem areas.
Charlie stop by and addressed the lawn issue. Sprayed the lawn with relevant insecticide. Advised tips to lawn mowing, dethatching, etc. I am happy that I am with TruGreen service.
Done on time great results
Professional staff. Good results
It works great, and is convenient
Reliable.lawn looks great!
Very good customer service.
Our lawn is always green and healthy. You do a magnificent job, keeping it this way.
Thank you,
Isabel
Prompt, reliable.
The service techs are professional, courteous, and knowledgeable. After having used the service for a few years, our lawn always looks great. It's healthy and there are very few weeds.
The tree look great! services been good. would recommend Trugreen.
I like the fact that you back your product.
If mosquitos are found post treatment then Tru Green will repeat to correct issue.
So far things are looking better. Some bare spots in areas. Might need some reseeding
Annual payment discount
Service reminders.
Keep to indicated schedule
Detailed service report.each time.
Variety of yard based services
Friendly and competent staff
Follow up on requests
Excellent results
My lawn is thicker and more green since initiating the TruGreen service last summer. It really makes a difference!
Manage the calendar of applications well and responsive if we have specific weed issue.
You come and go without me having to do anything. You communicate with me regarding scheduling and your findings.
My TruGreen service was completed yesterday on 7/2/2021 by Specialist #123746 Valdini Correia who provided a very excellent detailed report. My only concern is it rained heavily all day & night which may have washed most, if not all, the fertilizer away.
It was also suggested I mow my lawn higher to reduce stress. However, it is already set at it's highest level.
our lawn looks beautiful
Very easy!
The technician are great
Quite a difference .
I sincerely appreciate your service!