TruGreen
21 Forge Pk
Franklin
MA 02038
United States

Customer Testimonials

Report a concern   August 31, 2021 — Rated 9 out of 10 by Francis&Doris Metivier Your TruGreen Branch
What do you like about our services?

We are always notified of the day they will be servicing our lawn. The people are courteous and answer any questions we may have. We do not have to be home. They always leave papers advising us what has been done that day and if there is any problems with our lawn and what should be done to fix it. I would recommend True Green to my family & neighbors.

Report a concern   August 31, 2021 — Rated 10 out of 10 by Tahir Shirko Your TruGreen Branch
What do you like about our services?

Good service and a fair cost.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Delano Young Your TruGreen Branch
What do you like about our services?

I love the very professional service from all TruGreen technicians. Their comprehensive treatment of my lawn, trees and shrubs have yielded great results.

Report a concern   August 30, 2021 — Rated 9 out of 10 by W.J. Your TruGreen Branch
What do you like about our services?

How easy it is

Report a concern   August 27, 2021 — Rated 10 out of 10 by Bruce Chansky Your TruGreen Branch
What do you like about our services?

The Professionalism an commitment to satisfy the customer without any hassel.
Addressing the concerns promptly!

Report a concern   August 26, 2021 — Rated 10 out of 10 by Edward Gaudette Your TruGreen Branch
What do you like about our services?

I had some problems with my lawn. Charles Odonnell came out and explained what problems I had as we walked around my property. In order to solve the problems he would send a Trugreen associate out next week to treat the problem areas.

Report a concern   August 25, 2021 — Rated 10 out of 10 by Rosa Tevelin Your TruGreen Branch
What do you like about our services?

The Manager, Charlie O'Connell. He is very professional and wonderful to work with. The applications done by the technicians have been applied on time. If ever there was a problem, Charlie would act promptly to the situation expediating a solution to fix the problem. He is definitely a valued employer of TruGreen. Because of Charlie, I would not hesitate to recommend TruGreen to my family and friends.

Report a concern   August 25, 2021 — Rated 10 out of 10 by Rachni Phadungchai Your TruGreen Branch
What do you like about our services?

Great communications.
See improvement in our lawn.
The specialist are very tentative to our yard.
We had great experiences so far.

Report a concern   August 24, 2021 — Rated 10 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Very reliable and communicative process.

Report a concern   August 24, 2021 — Rated 9 out of 10 by T.F.A.C.H. Your TruGreen Branch
What do you like about our services?

Your technician was great and was able to accomodate our lawn mowers schedule...

Thank You

Report a concern   August 24, 2021 — Rated 10 out of 10 by K.T. Your TruGreen Branch
What do you like about our services?

I like the representative that I had she asked questions she listened she read the notes thoroughly and then she addressed the situation. I felt eddies and relaxed when the conversation was over

Report a concern   August 24, 2021 — Rated 10 out of 10 by K.M. Your TruGreen Branch
What do you like about our services?

The treatments have made our lawn look better than it has in the past. Whether it was 2020 when we had a drought or 2021 with more rain than normal, our lawn looks great.

Report a concern   August 24, 2021 — Rated 10 out of 10 by W.D. Your TruGreen Branch
What do you like about our services?

Consistency and good results. Good communication too.

Report a concern   August 23, 2021 — Rated 9 out of 10 by M.J.M. Your TruGreen Branch
What do you like about our services?

I was very happy with the customer service I received from your Quality Manager, Charlie O’Connell, on Friday, August 20, 2021. He personally came out to my property and surveyed my lawn as I was not happy with the results I have received this year. He arranged for a veteran technician to come out and re-spray my lawn. He’s committed to getting our lawn on track moving forward. I was very pleased with his prompt attention to all of my concerns.

Report a concern   August 22, 2021 — Rated 10 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

Your manager Charlie O’Connell is the best. He is working hard to get my yard looking nice.

Report a concern   August 20, 2021 — Rated 10 out of 10 by E.C. Your TruGreen Branch
What do you like about our services?

I highly commend Charlie O’Connell. He responded when I had an issue and has been first class all the way. He is responsive and always on top of follow up.

Report a concern   August 18, 2021 — Rated 10 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

My grass never looked so good

Report a concern   August 18, 2021 — Rated 10 out of 10 by Joseph Durling Your TruGreen Branch
What do you like about our services?

Your Team is AWSOME…simply the BEST

Report a concern   August 18, 2021 — Rated 9 out of 10 by T.F. Your TruGreen Branch
What do you like about our services?

Notification of service and good service.

Report a concern   August 18, 2021 — Rated 10 out of 10 by C.G. Your TruGreen Branch
What do you like about our services?

The technician is very friendly and knows what he's doing.

Report a concern   August 18, 2021 — Rated 10 out of 10 by P.G. Your TruGreen Branch
What do you like about our services?

Timely treatment

Report a concern   August 18, 2021 — Rated 10 out of 10 by B.P. Your TruGreen Branch
What do you like about our services?

Very easy with good results.

Report a concern   August 17, 2021 — Rated 10 out of 10 by N.W. Your TruGreen Branch
What do you like about our services?

I have been working with a manager of TruGreen named Charlie O’Connell and he has been very helpful with all of my questions and concerns! He always returns my calls in a timely manner and always follows up! He is very easy to talk to!!!

Report a concern   August 17, 2021 — Rated 10 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

Shrubs look great! Great customer service.

Report a concern   August 17, 2021 — Rated 10 out of 10 by R.K. Your TruGreen Branch
What do you like about our services?

Charlie has been wonderful helping us work through some of the issues created by a tec on our lawn.

Report a concern   August 17, 2021 — Rated 10 out of 10 by B.C. Your TruGreen Branch
What do you like about our services?

Very responsive and attentive to our needs.

Report a concern   August 17, 2021 — Rated 10 out of 10 by Inelle Polanco Your TruGreen Branch
What do you like about our services?

I am very happy with the service

Report a concern   August 16, 2021 — Rated 10 out of 10 by R.G. Your TruGreen Branch
What do you like about our services?

Trugreen has responded to my concerns extremely well with Charlie O'Connell's excellent leadership. I am very pleased with his response to my needs.

Report a concern   August 13, 2021 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

Charlie from tru green was excellent and helped solve my problems.

Report a concern   August 12, 2021 — Rated 10 out of 10 by P.W. Your TruGreen Branch
What do you like about our services?

I like that you always call before you come to service our lawn. I have had Tru Green for a while now and you have done everything that you said you would.


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