Customer Testimonials
Great place to go very nice staff and everything you need for camping 🙂
Flexible and prompt service and friendly staff
Excellent service
The sole Service contact method that works is the Alpin Haus website Service form which elicited immediate response. Before finding that form, I had given up trying to reach the Service Department by phone after several days of failed attempts. I even became unsure if Alpin Haus's Service Department still existed after no telephone call was picked up and no telephone messages returned.
After my service request was transmitted online, discussed with Service staff during their call back, work was scheduled quickly and that Service experience was a 10.
As always, great job done!
We like Greg he is a great guy. He told us everything we wanted to known about the camper. He is always helpful every time we call him .Dorothy and Name removed
Quick service. Josh and other staff are great.
Justin and crew went out of their way to accommodate our RV purchase. We were unable to tow initially, so they delivered the RV to our house and even came back a second time to assist with a brake controller. I would definitely recommend Alpin Haus to others.
Quality products and amazing staff!
Friendly staff
I support Alpin Haus because of their support for Me.
excellent experienced Yamaha service technician. Great canvas shop.
Excellent Service department! Great products.
Service department in Oak Ridge always does a great job.
Great Sales staff, maintenance/delivery staff need to stick to communicating more with customer. All in all, good experience. Thanks a bunch
The selection is great and the staff are very knowledgeable on all their products and are always ready to help address any question you may have.
Reasonable prices and great customer service.
Your service people are great!
You always find a way to help in a timely fashion when we need it.
There trailers are great and there service is like no other.
On time, knowledgeable and very professional. Easy to work with and know what they are doing.
Alpin Haus handles my winterization and annual warranty check up each year. They make sure I will be all set for the next camping season. When an employee called me to remind me of my appointment I was camping and had a problem with the hot water heater. I asked her if she could talk to someone in the service department and get suggestions of what to do. This had happened before and I knew they said it was a simple fix. She called me back and also sent me a video. I was able to fix the problem and had hot water once again!! Thank goodness, as it was 34 degrees at night. She went above and beyond to help me and I greatly appreciate that!
John is the best service tech. He is extremely knowledgeable, friendly and professional.
Dave Behuniak, the service guy is awesome
Sales and service
The work on my RV was done quickly and done well. I was greeted by the representative and was made welcome. Great work!
Very professional and explained all the work clearly
From the very first e-mail to picking up my TT after warranty work, replace defective roof AC unit, every person I communicated with was very professional and courteous. My concerns were listened to and addressed and taken care of. I did not purchase my TT from Alpin Haus but I was treated like a long time customer. My warranty work was completed in a very timely manner and at minimal cost to me. I would not hesitate to recommend Alpin Haus.
Friendly
Prompt courtesy service