Guest Testimonials

We bought tickets for the wrong theater and the employees and service were so nice about exchanging our tickets so quickly. As always, Santikos rocks! Thank you.

Excellent customer service

Enjoyed the movie and theater. Personnel were very helpful.

The theater is clean. Self-serve popcorn and drinks are convenient. The food is good. Reclining chairs are comfortable. My only suggestions would be:

1) offer a few health-focused menu items (eg high protein, low carb)

2) offer a few smaller portion items for times when someone just wants a snack instead of a whole meal

3) have the concession stand cashiers check more frequently for food that is ready to go into the dispenser. Sometimes I see my order sitting on that counter for a while and have to ask about it. It seems like there’s no mechanism in place to alert them when an order is ready. Even a simple bell would help.

Clean theater, great popcorn and soda and seats were amazing

Lobby, restroom, concession stand, and auditorium were clean. Food and movie offerings were good, as were the sound and the views. The seats are clean, functional, and comfortable. We like the swing table. Staff was plentiful and cooperative.

The sitting.

N/A

The popcorn was good

Friendly staff, great seating

Reclining chairs, can dispense butter on popcorn, small theatre

Santikos Embassy is a great location on days when traveling from work. Multiple routes available to maneuver around San Antonio's traffic woe's. I like that guest can purchase tickets for movies and order food items in the same transaction. Popcorn area is mostly clean always (depending on the time and day of the week). Staff members are always available if requested.

I enjoy Santikos!

Theater staff efficient and professional. Theater clean, restrooms clean.

Friendliness and promptness of staff

Disappointed I had climb behind the seat to plug it on to make the recliner work.
Overall experience was good.

Clean friendly environment. Happy about tuesdays deals with food, drinks, specials and bar also final cut movies so we can go to the movies more often than just once in a while.

Very clean workers are kind polite

Ease! However, expensive! Thankfully I had points to help. The movie theater I was at made everything so convenient. The kids really liked pouring their own popcorn. A bit of a bottleneck at the drink dispenser though. You may want to consider a couple more on each side of the theater. I enjoy the seating and not having to get everyone standing to let someone go by like the old days. I can hold my child or be close to them in the seats and still be comfortable. I really enjoy this theater when I’m taking the kids to a movie. Please get more family friendly movies. I can’t go to most of the movies that are playing.

Staff is friendly and prices on Military Monday are great! However some seats need to be changed out because of rips or how they’re leaning.

friendly staff

Very clean and enjoyable experience every time, this was no exception

Clean, well organized and efficient. The smaller theaters are nice.

The surprise box and cup that comes w/the purchase of the movie. Staff are always ready and willing to help you.

Out of all the movie theaters Santikos has the best food for the price.

Clean theater, comfortable seats, good popcorn, cold drinks and a great movie,"Hoppers."

Seats/reclining chairs are comfortable.

We Loved Santikos! With their clean auditoriums reclining seats, and variety of drinks including and most important variety of zero sugar sodas and the delicious burgers 😋

That they were helpful in switching seats for me after I accidentally ordered the wrong seats , but their was a person seating across from in front of me kept using his phone on bright light while the movies was playing it was so annoying , missed some of the movie since he kept using his phone through out the showing

I love this theater. The only complaint I have is why is it that every Christian movie is all the way at the back unless I go with the wrong times.