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Guest Testimonials
Cleanliness, and layout
Cleanliness, seating comfort, military Monday's and friendly staff
Clean, friendly and welcoming employees.
We enjoyed the movie, the ambiance and the price for Tuesdays is great
The theaters are always clean and well maintained. The staff is always friendly and helpful. The seats are comfortable. The popcorn always tastes fresh. I really appreciate the Monday $5 showings for military and first responders.
The staff are always personable and helpful.
The Monday Military discount!!!
The ambience of the theater, concessions were good with a great selection of goodies and quick bites, restrooms were clean and seating was comfortable and up to date. Always a great experience at Santikos!
Theater projection was clear. Clean and friendly atmosphere.
The atmosphere
Clean
Comfortable chairs, ease of buying tickets, friendly staff.
Food was great!
it’s always clean popcorn is always fresh stag is always nice and most importantly the beer on tap is nice and cold
I liked the layout, every one was very pleasant and this theater was the only one playing Hamnet.
Everything was efficient from going online to purchase tickets to getting snacks and prices were decent!
I would like a more accurate depiction of the theater seating layout. It appeared online that my seat one off to the side and it wasn’t truly like that in person. The seating was in a simple row.
Comfortable seating, clean area. Friendly partners.
Clean and friendly staff. Great chairs
Customer service and kindness. The snacks and the food are delicious.
Great customer service from young male at door on afternoon of 1/6/26. Seats very comfortable and building was clean.
Good visuals, good sound, clean
Popcorn is good. The staff are always friendly.
Friendly staff, clean facility, good refreshments, and Military Monday---cannot beat this.
Clean, friendly, and easy access to. I love the new seating. It is my first choice for where to go to see a movie and love that they give back to community.
Clean and great staff.
Friendly counter service
Easy to purchase tickets and concession snacks
hamburgers!!
There was plenty of help so the lines weren’t really long, it was clean and comfortable. The popcorn was fresh and we enjoyed the show.
The mission justifies the expense but it's becoming REALLY expensive to attend movies in any theatre- including Santikos. The mission is your secret sauce but waaay under-emphisized. There are lots of ways to improve this dynamic that will increase traffic.
Please consider reducing the "convenience fee" down to your costs of CC processing fees only. Same goes for the delivery fee of food. You want to incentivize food purchases and convenience not provide disincentives. Do an analysis - volume and retained margins will increase from purchases made easy and will outpace any revenue from the delivered-to-your-seat fees. Rainchecks are appreciated but almost worthless since you can't book online with them.
Etc Etc Etc.
Thanks