Guest Testimonials
Clean vending area and friendly staff.
my husband is disabled and needs help selecting tickets- your staff honored him as a human being and helped
The team was great! Everyone we interacted with took the time to have a nice conversation with us and joke with us. Made every part of the movie experience fun.
Loyal to this theater chain. Great customer service and a clean theater.
Ease of purchasing tickets and concessions. All staff were polite and helpful.
The cleanness, temperature, lighting and comfortability.
Service is always great
Clean
The site to acquire tickets was easy.
Santikos has a large selection of food and drinks. Staff are very friendly and courteous. Always very clean and well maintained. Very comfortable seats and spaced out well.
I frequent the Grand 16 in Lafayette and every time I go……I am completely satisfied! I’m always treated with respect and am very comfortable every single time.
It was soaps and there was a variety of food options.
Service. Seating. Concession prices were reasonable.
Clean auditorium and restrooms. Good customer service. Convenient show times.
Everything was great from the ticket takers to the concessions. Everyone was kind and courteous.
Clean, good service, and close to home.
Comfort location
I had such a great time at Santikos! The atmosphere was amazing, the movie was fantastic, and it was the perfect way to unwind and enjoy the moment.
Everything!!
Always a pleasure at this theatre and I love all my Santikos theaters that have been there my whole life!
Very clean and the food was great (we got the Philly cheesesteak),
A great movie and friendly staff
The place was really clean and the workers are helpful
Cleanliness, comfort, efficiency of buying tickets online
Great movie and quiet
enjoyed the movie an snacks
Got the 12noon showing for Badlands. It was super calm, super clean, and very inviting. Popcorn was also fresh!
I was very thankful for the exceptional customer service provided by Zachary Rhiger. He provide d great feedback to each of my concerns. While I still stand by some of my points, I greatly appreciated him providing some background information and insider tips to help my experience be a better one. I appreciate him taking the time to listen to and consider my feedback and provide me with such quality feedback. Thanks again for such a quality interaction Mr. Rhiger. It definitely increased my faith in the Santikos commitment to its community and its customer experience.
Good seats and food.
The grand closed in our town so we have to travel to
Lafayette to see a movie. Bring back a theatre in new iberia.
Lower your concession prices. It’s highway robbery