1585 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The facilities need a deep clean and some updates but in the end my child has learned so much in a short time and good instruction is the most important product!
The Patience of the Coach
Chicago Blue Dolphins has truly made my life better. I walked in not being able to swim at all and 9 lessons later, I can swim freestyle and I’m now working on my breast stroke. I used to dread going to the beach and pools with friends since I’d never go in the water. My daughter is also taking lessons and I’m so glad she won’t have to deal with what I did growing up. All of the instructors are great and patient. 100% recommend!
Nice clean pool and facilities, well organized program, flexible times to schedule, friendly instructors that make learning fun
Best swimming studio in Chicago
I love that my daughter and son have their classes at the same time. i love the small classes. i love how helpful everyone is.
Small class sizes and professional instructors
I love how small and personal the classes are. I think it works best to help young children overcome the fear of water.
Friendly service and quality lessons
The coaches are super attentive and great with kids.
The facility was a bit cramped. It was our first lesson and we didn’t get any instructions on when we should enter the pool. And there was no feedback after class was done. Seemed pretty impersonal.
Very accommodating with scheduling
Patient, supportive instructors who are cognizant of students' previous bad experiences with water/swimming and encouraging when it comes to letting you proceed with your lessons/skills at a pace that is appropriate for you
We love the quiet setting and the small, warm pools where our son was able to get over his fear of getting his face wet or swimming on his own. He has really gained in confidence since starting his swim lessons last winter. I do wish there were more consistency with the coaches, as we have had a lot of coach changes and I think that impeded my son's progress at the beginning, but now he's over that hurdle and is confident with any new coach.
The flexibility and staff.
Great staff!
I have had wonderful instructors who have been able to tailor my lessons to my unique needs, and they have helped me slowly overcome my fear of the water. While I am no pro yet, I feel much more comfortable and confident in the skills I have developed!
Love the coaches and their attention to little toddlers.
easy to register, swap classes, friendly staff
Small class session size and flexibility.
Coach was excellent and the facility was really cool. I felt comfortable and learned a lot.
Teachers weren’t consistent and the bathrooms were pretty gross. Classes could use some variety week to week.
I was hoping for more engaging activities with a more enthusiastic instructor.
Coach Fitz is very intuitive and attuned to the very young swimmers. He knows how to encourage and teach them how to swim in an accessible and developmentally appropriate way!
Not enough class time options especially for Level 3
cost , value, and plan
Great setup. Helpful, knowledgeable and patient instructors who make it fun for the kids
Your customer service is the best!