Chicago Blue Dolphins

Average rating: 8.5 out of 10 based on 357 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 24, 2019 — Rated 10 out of 10 by V.P. Swim Studio
What do you like about our services?

Great coaches who handle precocious and scared children equally patiently. Warm pools and fun classes.

Report a concern   November 19, 2019 — Rated 10 out of 10 by L.C. Swim Studio
What do you like about our services?

The flexibility of changing classes to different times and dates and the core skills learned.

Report a concern   November 19, 2019 — Rated 10 out of 10 by B.U. Swim Studio
What do you like about our services?

Prompt response to questions and scheduling, even by email.

Report a concern   November 18, 2019 — Rated 10 out of 10 by G.L. Swim Studio
What do you like about our services?

Within 30 min of my sons class he improved tremendously.

Report a concern   November 17, 2019 — Rated 7 out of 10 by E.E. Swim Studio
What could we do to improve?

This is after just one lesson, but... The instructor seemed really great so on that I would give a 10. But the facility is more like a 5. It needs some serious upgrades to be able to compete with other swim schools.

Report a concern   November 16, 2019 — Rated 10 out of 10 by J.F. Swift Elementary School
What do you like about our services?

Coach Fitz did an amazing job with our Total Immersion swim class. Even though it was a group class, every person received a ton of one-on-one coaching.

Report a concern   November 13, 2019 — Rated 10 out of 10 by R.D. Swim Studio
What do you like about our services?

Awesome

Report a concern   November 12, 2019 — Rated 9 out of 10 by R.K. Swim Studio
What do you like about our services?

Great instructors. Everyone works with you to help you overcome your personal hurdles along the way. All the staff is great with rescheduling. I had never taken swim lessons before this and have learned so much in just a short amount of time, they have set up their curriculum well.

Report a concern   November 12, 2019 — Rated 10 out of 10 by J.C. Swim Studio
What do you like about our services?

Detailed instruction especially the use of video was great and was beneficial

Report a concern   November 12, 2019 — Rated 8 out of 10 by R.C. Swim Studio
What could we do to improve?

The shower and bathroom area could use an update or at least fix the door that won’t lock. Also the some of the front of house staff could use some additional training on scheduling.

Report a concern   November 11, 2019 — Rated 10 out of 10 by D.H. Swift Elementary School
What do you like about our services?

Coach Fitz gave me great insight on helping my TI swimming technique.

Report a concern   November 9, 2019 — Rated 10 out of 10 by L.S. Swim Studio
What do you like about our services?

Great customer service fun classes

Report a concern   November 6, 2019 — Rated 8 out of 10 by A.K. Swim Studio
What could we do to improve?

Classes were great and teachers were friendly. My son really enjoyed his lessons - wheels on the bus and Mr. Duck were consistent favorites.

I do wish I had more feedback during class on how I was doing the exercises with my son and how he was progressing. We had a sub on 10/27, I think, who gave much more feedback than we usually got from the teachers. It was really helpful to have real-time feedback after each pass at an exercise (for example, after the first round of Mr. Duck, the teacher told some of us to put our kids' faces under water more as they glided toward Mr. Duck). In my experience we weren't getting that real-time feedback from the regular teachers so I wasn't ever really sure where we stood in terms of progress or if I was doing the exercises the way I should be or incorporating all the elements.

Overall we had a great time and the above is meant entirely constructively.

Report a concern   November 5, 2019 — Rated 10 out of 10 by J.L. Swim Studio
What do you like about our services?

The facility is extra clean - MG was a very good coach - the experience was amazing, and I will return someday, it's a little pricey, but that's understandable.

Report a concern   November 4, 2019 — Rated 10 out of 10 by O.R. Swim Studio
What do you like about our services?

Classes are very organized and affordable. My daughter built a lot of confidence In the water and I look forward to signing her up for more advanced classes when I can.

Report a concern   November 4, 2019 — Rated 10 out of 10 by D.G. Swim Studio
What do you like about our services?

We love the personal attention, clear evaluations, and relaxed atmosphere at Chicago Blue Dolphins. The girls are always excited for swim lessons.

Report a concern   November 4, 2019 — Rated 10 out of 10 by S.G. Swim Studio
What do you like about our services?

We love the personal attention, clear evaluations, and relaxed atmosphere at Chicago Blue Dolphins. The girls are always excited for swim lessons.

Report a concern   October 31, 2019 — Rated 10 out of 10 by C.C. Swim Studio
What do you like about our services?

I like that the swim instructors are very patient and friendly. It makes it easier for a newbie like me to feel confident in the water.

Report a concern   October 30, 2019 — Rated 9 out of 10 by E.W. Swim Studio
What do you like about our services?

My daughter loves her swim class at Blue Dolphins. It has taken her awhile to become comfortable in the water - putting her face in - but now she's on her way to becoming a regular little fish...or mermaid.

Report a concern   October 29, 2019 — Rated 0 out of 10 by L.M. Swim Studio
How did we disappoint you and what can we do to make things right?

After having to pause swim lessons for a month due to a medical procedure, I have been trying to get my son back into lessons for a month and a half now. I have been told multiple times that the office manager would contact me to figure out where he could be scheduled in. I have not been contacted. This is a poorly run swim school and I have lost patience.

Report a concern   October 22, 2019 — Rated 10 out of 10 by V.C. Swim Studio
What do you like about our services?

The instructor was really helpful. I've taken swimming lessons before, but my previous instructors weren't as encouraging or couldn't put me at ease like Ana did. She was also really patient.

Report a concern   October 22, 2019 — Rated 10 out of 10 by M.J. Swim Studio
What do you like about our services?

Small class sizes

Report a concern   October 21, 2019 — Rated 10 out of 10 by R.W. Swim Studio
What do you like about our services?

They work.

Report a concern   October 19, 2019 — Rated 5 out of 10 by A.M. Swim Studio
How did we disappoint you and what can we do to make things right?

The class felt a bit rushed. The facilities were a bit awkward - for example no benches in the bathrooms to put things down while changing the baby. However the staff were extremely helpful!

Report a concern   October 19, 2019 — Rated 9 out of 10 by J.A. Swim Studio
What do you like about our services?

Gentle teaching methods with children; warm pools; clean establishment.

Report a concern   October 18, 2019 — Rated 10 out of 10 by H.S. Swim Studio
What do you like about our services?

The staff is so friendly and they give individual attention to my child

Report a concern   October 17, 2019 — Rated 9 out of 10 by C.F. Swim Studio
What do you like about our services?

Everyone is very friendly and professional. The swim instructors are great with my son. Water temperature is perfect, no strong chlorine smell.

Report a concern   October 17, 2019 — Rated 10 out of 10 by F.C. Swim Studio
What do you like about our services?

My son just loves the class! After only two classes, my son was noticeably more confident in the water and he talks about class at home all the time. He remembers the songs and the kicking and the only thing he complains about is leaving the pool. He's almost two and I wish we had started even earlier!

Report a concern   October 14, 2019 — Rated 10 out of 10 by S.T. Swim Studio
What do you like about our services?

I like how easy it is to schedule lessons and how great the instructors are.

Report a concern   October 12, 2019 — Rated 9 out of 10 by C.A. Swift Elementary School
What do you like about our services?

I like attention to detail by the instructors. They are very good at taking each persons comfort level into consideration and modifying the lessons as needed.


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