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1666 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Provide house map with history of insect infestation. Especially for use by annual inspectors.
We had Jennifer Allwood complete our inspection. She was professional, pleasant and easy to have in our home. She answered all our questions and made us feel very comfortable with the entire process. Due to that level of comfort, we would highly recommend your company and Jennifer in particular.
The inspection was very thorough. Darcy was very good to deal with.
Great people who go above and beyond.
They’re great
Very thorough kind and respectful
The technician was very knowledgeable.
Bruce Mcrae
I got an appointment scheduled for the next day. The technician didn't arrive at the scheduled time. Apparently the booking didn't appear in his calendar. I had to take an extra 2 hours off work to complete the evaluation.
The technician was punctual, knowledgeable as well as informative
Very professional and trustworthy company. Specially if you choose Brian Callihan.
Professional and courteous
Knowledgeable & professional. Would 💯 use this gentleman again and recc. His services fir friends who are considering the purchase of a home. Hands down best investment I’ve made toward the purchase of a home.
Very thorough and gave good feedback/suggestions on things to look out for.
Very professional and answering all my questions.
Quick results and recommendations.
Très bon service rapide. Rapport d'inspection bien détaillée.
Merci d'avoir répondu à notre sondage! L’équipe de Amerispec Montréal Est - Laval - Rive Nord - Laurentides – Lanaudière et M. Sébastien L'Archevêque apprécie vos bons commentaires!
Thorough
Marc, our inspector, was so professional, helpful and responsive. I would highly recommend him!
Attention to detail!
Amerispec was incredible. I'm just amazed how much Patrick can store in his brain. He worked for 5-6 hours and then spoke to us for 30 minutes with everything from highest priority to lowest. He is the best. I would highly recommend him to all home buyers out there. I wouldn't recommend him for sellers because he WILL find everything.
Good customer service inspector very friendly courteous and easy to talk to.
Need for one direct person to respond to the inspection request - no middle man. Also need very clear and explicit instructions on what is next and what is expected.
One person responded to our request shared information about the program, which we already knew and said another would call to book the program. The second person emailed (not called) and simply gave info about the program. I had to call the middle man back to ask for the second's contact to book the appointment. That individual (who did do the inspection and who was polite in doing so) booked one time over the phone and said see you on the day of inspection. He did not say that we should anticipate receiving emails with information and questionnaires to do before the inspection date. As a result they were missed. Then, although the (missed) emailed information says payment must be made on the day of inspection, no payment was collected and there was no information about how to complete the e-transfer. We were unsure if there was a question/answer to secure the payment and the e-payment receipt did not clearly indicate that money was sent to Amerispec, leaving us unsure if the payment made was collected by the right people or if a fraudulent organization was the recipient of our money.
The employee who came to our home was professional, and knowledgeable. He answered all of our questions, and told us of additional information that could be accessed online. Would highly recommend.
The Gentleman was VERY nice and respectful and VERY helpful, he answered ALL of my questions. I DO recommend AmeriSpec to all house owners 👍🏻
They came out on time and the reports were sent out quickly.
Response times, professionalism, detailed reports, and electronic access
Knowledgeable, personable and on-time.
Thorough, friendly inspection. Put things into perspective.
Prompt, knowledgeable, helpful, professional.