based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient and easy to work with
Great working with you.
Lower prices to be more competitive.
Dispatch project managers with better customer service skills
Very expensive. Plus, I have had work done by BB in the past that was not entirely satisfactory.
Nice staff
Really nothing......I'm scared to death with this economy and just want to hold off on a decision until I get a clear picture of whether it's going to tank completely or just be a mild recession.Back to you when I can.please dont call or contact me .The gentelman who came out to the house was very professional and courteous and I'm inclined to do business with your company because of the impression he made on me Plus your company reputation
T.Last name removed
107 Cratin lane
west chester,PA
Patricia was diligent!
Nobody showed up for the appointment.
Prices were too high
Friendly respected my house detail on what doing thanks 👍👍
I like everything, but especially the owner.
We had a single piece of siding that needed to be repaired. I explained it was a small job and was assured that you did small jobs. When the gentleman came out to give a quote, he quoted $650 to do something that would take less than 30 minutes. He said that you have a minimum of $650 charge. This was a waste of my time and frankly your employees to drive out and give a quote that was absurd. I would highly recommend if you have a customer call for a small job that you educate them on your minimums.
I was able to order the same provia door with storm door and hardware you quoted me saving Over $4000. Your markup on doors is astronomical. In addition getting feedback from others in my neighborhood who are currently having issues with your installation and service and you haven’t stood behind your warranty,
Robert Feltman was very thorough, friendly and professional. He was a nice sales person and representative of the company to deal with. We are completely satisfied so far with our experience.
Haven't used Beltway Builders, Inc's products/services as of to date....All of my appts. that I had scheduled were all canceled due to urgent family matters.
Timely service. Knowledgeable technicians. Good price.
Available financing! Aaron was able to give us a price at the appointment. He helped with the finance company. He even made a second trip to show us again what his company was going to do, marked it on the grass. This made it clearer.
I asked for a specific time, was told that time was confirmed, and then received an email to confirm the appointment with a different appointment time (an hour earlier than I requested) and that I should allow 1.5 hours to accommodate. Additionally I wax suggested to review the website to see what was expected of me. I do believe I would be paying you for work not the other way around.
Very professional and courteous reps. Great listeners, and they don't "over-sell" their services. Quite refreshing.
Knowledge, courtesy, respect for owner & property.
Professionalism, punctuality, courteousness
excellent array of services. Able to combine multiple jobs with one company
and have one point of contact for all of the jobs needed.
Dave was very helpful and knowledgeable.
Very straight forward and a great help. I understand why Bruce is the Project Manager, I would not want to work with no one else because of his personal knowledge, commitment and recommendations.
Truly a Pro, this is what customer service should be like, like it was in the 60's. Alot of companies need to learn from this man.
Name removed
The info on the website pulls you in. Very well done . Great First Image. That was all.
Price
The manager that was sent to my house the 1st time he was very late his energy was a little off not too inviting.. I didn't like that. And I do know that you guys give a grace period But he was way outside of the time that was give to me.
I appreciate Tom, my estimator, helping me make my storm replacement decision. He wasn’t just trying to sell me a door, although that was an option he presented. Tom helped me understand my current door has years left before I need to replace it. He is a wonderful representative for Graboyes.
.
David was on time ,very knowledgeable and honest. felt like he had my needs in mind instead
of trying to sell something . Gave me everything I was looking for with repaying my driveway I’m
happy to refer everyone to Beltway Builders