based on 7342 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Salesman very friendly and knowledgeable did talk about your products but wasn’t pushy very much appreciated that
Appointment was for 0900. No one showed up.
no show no call
Representative was loud and spent a half hour talking about himself and his backstory. He was unable to find a solution to our desired remodeling, gave no price estimates, and spent so much time off topic that we couldn’t have a discussion about the remodeling. Very uncomfortable.
Still waiting to here back?
I have had two appointments for estimates from Beltway Builders. Both times it was a no show on Beltway Builder's part without a telephone call, text or email to tell me they were not coming. I did get a reminder text the day before to let me know I had an appointment scheduled both times. I have no idea why no one showed up.
Patricia was very knowledgeable and professional and spent time listening and offered great suggestions.
You were outrageously priced!
Need to call me.
I was impressed with your contact person but the price was twice as much as any other other contractor that made a QUOTE. So I went with a different contractor based on price..
move the timeline from 26 weeks to 8 weeks
Never Heard from anyone
Got a picture of house in a email that's it
The sales guy wasn’t quite knowledgeable about the products you sell and the details thereof. I got 6 bids and only yours was twice the amount. Clearly, the other five companies knows or have expertise in window installation on high floors that your company lacks.
Scheduling is fast and installations have been efficient and clean.
Everything was great but I'm on a budget..little high for me
Waiting on quote to replace my 2nd floor veranda 15 light door.
Beltway Builders hasn't started the project yet. I like the way the representative presented himself and his approach to the project. But I'm sure that I will be using Beltway Builders
Gabriel was informative and well spoken. We had a good conversation in general. The product is exactly what we need for our facility.
Representative went to wrong building. Was not in good health, could hardly walk. Gave a ratty old card. Not very professional.
Pricing was just too high for the jobs i wanted done.
The guy who came out to do the evaluation of the area was on time and was very friendly and seemed very knowledgeable. We have not received the quote yet. If the price is right, we look forward to moving forward with this project and others in the future!
Tom was great at explaining options. Reasonable price for high end front door.
The representative was friendly, professional, and knowledgeable.
Lower prices
Paul was very nice but the ability to assimilate our information and apply it to your products was very awkward.
Communicative. Glenn was running late. I have no problem with that because I know that things don’t always go to schedule. But he called and even came out late in the evening to keep to the same day.
Responsive sales, but I was concerned about a few things. Also I was frustrated at having to call to get questions answered rather than by email. My days were booked, so I never had time to call during the day to get answers on the questions I sent via email. Eventually it just wasn't worth it and we went with one of your competitors.
- Misspoke on DIY availability of competitor we were looking at as a reason to not look at them.
- Emphasis on water damage part of warrantee. Since it's only for up to $1500 of your deductible, it's more of a marketing cost than a financial backing of the product.
- No system is "set it and forget it". Be upfront with maintenance required. Especially here in the NW were moss/mildew are an issue with micro-mesh systems.
We are looking for window replacements, not construction of the entire bays.
Thank you for your bid, it was a pleasure to meet Robert.
First name removed
I enjoyed meeting Patricia, and the quote is very reasonable. Great customer service!
Even though they may not get the contract they will stay in touch with you in case there is a future need.