based on 7354 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I just placed my order a week ago and are sales representative Robert is truly a professional!!
Quick response
You have done several projects for me and my wife and the work has always been great. Billy is awesome and has always been friendly, helpful, and very professional.
The professionalism
The Project Manager was not professional.
Marcia went above and beyond to make sure I received an estimate after a large picture window was damaged by a tenant. She went to the property, let herself in using a lockbox, and took the measurements. Marcia also has a lovely personality and is fun to talk to. Which was comforting and nice since I was a bit emotional about my rental property being trashed by a tenant. Marcia pointed out the “good” things about the property and encouraged me to stay positive. Thank you so much! Evelyn S.
Mr Howard was very knowledgeable.
Very friendly and professional. Helped me to make the right decisions.
Responsiveness to the project I need to have done. The estimate for the project is within my budget. The project manager was prompt in setting up a meeting to provide an estimate for my project.
Price
Project manager was very knowledgeable and kind.
I'm more than excited to get my kitchen project started.
Breakdown between material and labor costs never received
Your rep made a good impression.
Came and checked what the problem was and fixed it.
I had several Alside windows installed. One of the window seals failed I was told the window was under warranty. I had someone come out to measure the window for replacement last year.
I was told due to Covid it was back log. I called them to fup and have them give me an estimate on front door. And additional windows. I spoke with the customer service representative and was told the rep closed my service as complete. I still have not heard anything from the company in regards to my window being repaired. The estimate for my doors and windows were very overpriced for subpar quality windows
I canceled the appointment. Thank you.
Way over priced
cool perso was directly to the point
Nobody showed up for the appointment
Their price is more they twice the other contractors and even Home advisor estimates.
Very pricey !! Getting other quotes.
Project manager came out on 2/8/2023 to see/evaluate the need and promised an
estimate. Never received the evaluation or a follow-up call.
Already selected another company.
Price is 3 times as much as other quotes
Your representative was awesome
Loved Seth!
Outstanding service. From the beginning until the completion the crew was professional and respectful. Everything was clean up and repair. I would do business again and refer to friends.
Too expensive
Price was reasonable and Gus was great!
The contractor was very rude and unruly
Instead of listening and accommodating.