based on 7342 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sent my concerns to Our project manager Tony but not feeling confident in the work of the person they sent to perform multiple jobs.
It's hard to grade you since you have not done anything yet. The 5 ranking was because you did not follow up with us after our initial estimate visit until I had to call Angie's to complain. Then, boom, you returned our calls and texts! And you are supposed to be here today. We shall see.
So...based on that, a 5 ranking is generous.
I am still to hear about scheduling the date after paying advance. I will update after the work is done.
Idk
Great follow up
Fast and speedy service.
No pressure. Understood concerns.
Follow up from a web lead was prompt.
Glen the pm was very patient and explanatory.
price too high for a basement door
On time and gives me accurate information
I am still evaluating the service
Thus far fast response and professional behavior of person who answered the phone and the estimator
The price was high compared to other estimates. After reading the reviews on Angi, each review had a problem with Beltway Builders. The problem seemed to be resolved, but in each instance it was a long process.
Your estimate to expensive
The expense
I liked that Dallas was a good problem-solver. He is the only professional that I have interviewed for my shower job that evaluated the situation and gave me options. Everyone else just wanted to gut the shower and put a whole new one in costing thousands of dollars. Dallas listened to my concerns and proceeded accordingly. I felt he was sincere and honest.
Prompt, detailed… guidance / information appreciated too.
Your prices are too expensive
The last appt no one showed up or called until two hours later after the time frame
Aaron Baker was very knowledgeable, punctual and informative
Price to high
We are getting a few other estimates. The estimate you provided was a lot more than we were anticipating.
Provide a proposal as Robert Feltman said he would in our phone conversation this afternoon.
right now the correspondence and phone services.
The price quoted to re-install a security door nearly exceeded the original cost and installation of the door. Give me a break! Do you think we are that gullible. You can’t even justify the quote.
Impressed by your sales rep Ryan and in store personnel. Also appreciate being able to see product in store. Still working on comparable quotes. Woodland will definitely be one of my finalists as we’re working to get the most favorable price for a quality patio door at a quality price.
I haven't received a quote yet and the technician giving the quote was pretty vague about the costs and amount of work needed for the repairs.
I would like to get the quote please.
Your representative (Howard Bottinger) arrived over an hour before his appointment time. When I mentioned that to him his response was, "Well, it's the weekend . . ." Really?? So I'm just supposed to be available on his time and not at the scheduled appointment time? What are appointments for? I let him in - in my pajamas!!!!! I showed him the job and mentioned I was going to paint the room after the tile was removed and he mentioned they could do that too. I asked if he could give me a quote with AND without painting the room. He gave me ONE quote, not WITH and WITHOUT painting. Apparently, this man does whatever he wants! At the beginning of the visit I told him I was getting estimates from other contractors. At the end, when he told me his quote and asked me what I thought, I reiterated that I am getting estimates from others. He also doesn't listen!
Thank you for the quote for HardyPlank siding...a lot higher than I thought and at my age spending over $50,000 for siding is probably not smart...Thank you again HGL