based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price
Your adjuster: Pat, has a great memory and is easy to communicate with.
Rep. DIDN'T go Up on ROOF to ASSESS issue. Took pictures from the ALLEY. Then Advised a COSTLY Test to "TRY" to "FIND" the PROBLEM.
I need to cut costs. If you would consider assembling my gazebo that would be great.
Sales person would arrive approx 1 hr outside given window. I had plans and said that his arriving that much later wouldn't work for me. He got an attitude but said someone would call to reschedule.
Someone called but spoke so fast we couldn't understand what they said.
Price was sky high. But Estimator was on-on-time and very responsvie.
the man was clear about everything I needed to know.I am hard of hearing.
Promptness, and honesty
The technician came an hour before the scheduled window of 1-2:30 with no call ahead of time. He didn’t leave any information (contact or cost details) and when I called the main office they said that a manager would call me back. I’m still waiting on that call. Based on this experience, I would not hire nor would I recommend this company to anyone.
This is my first experience with this company. I was very impressed with the sales person who came to our home. He was very knowledgeable about all the companies products and services.
For one- I thought it was a free estimate. There was nothing on the web site that let me know there may be some typebof fee. Coming up with 550 was not what I expected and nothing even suggested there may be some cost so I could have been prepared.
I still don't know the possible cost or issue.
I have other projects but have to see what happens with this :(
Honest salesperson and good quality product.
Price for job was in my opinion way over priced.
Material 1 1x6x12 treated lumber
Replace 1 32" wide by 30" high gate.
Price quoted 1000.00
I might have accepted 500.00 for labor and materials. But not 1000.00
Maybe you priced it that way to avoid the job. Don't know and at this point it doesn't matter. I will seek someone who is interested in earning customers to do the job.
Joe VanDaniker was very helpful and informative. We have decided to hire Beltway Builders to do the job he was here to estimate.
You are very unresponsive and no one answers your phones or gets back to us when contacted. We have a contract now and no one has even contacted us about the deposit!
Late to appointment no ladder to assess damage.Long drawn out process on a leaking roof with more damage being caused you all are terrible. My first time exsperience was very dissapointing.
Waiting to hear back from you 🤔
Gave me an estimate which I needed. I can hardly walk and unable to talk. The representative made sure I'd understand and very professional. Thank you.
Pat Last name removed
Still deciding. Presentation was great
The lady you sent didn't know anything about garage doors.She was ver polite,but her quote was between 1k-2k more than anyone else
Robert was a very personable and experienced professional sales person..
My husband and I have her a lot about your company., We could have gone to another company's for much less money., You're Reputation sorry exceeds the other companies..
Their patience.q
When the estimator was at my house he gave me a price and then when he gave me the written estimate it was nearly double the price quoted previously.
The gentleman was very professional and evaluated the stairs for safety and sent qoute in a timely manner. I'm still waiting on my second qoute to make decision
Very professional, prompt in service and quality of service was excellent. I had my sidewalk replaced. Thank you.
No
The repair estimate was almost equal to a brand new shed. This possibly should have been advised upfront. Thank you for your time.
One contractor had outrageous price for a job where we provided materials and they did labor.
Great meeting, product is way to expensive
The Project Manager was very courteous, professional and knowledgeable. I loved the speed at which l had the assessment or inspection visit. Finally, the price was within my budget.