based on 7342 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The estimate experience was a little awkward for me. I personally felt as if Aaron Baker threw a few digs in his answers to our questions, i.e., "dirty white" when referring to my soffit color; stating that "this isn't the first house we have done siding on with wires", when my husband asked about being able to replace the siding with the wiring attached to the house; and his repetitive statement, "it's personal preference", when I was trying to decipher which siding I would prefer "double four vs dutch lap". I guess others would call this type of banter, "dry humor", but I personally did not care for it. This first impression interaction will play a part in my final determination on whether to hire Beltway Builders for my replacement siding project, after the completion of the two other estimates with other companies that we have scheduled for next week.
Estimate was too high and lacked detail
I confirmed an appointment scheduled between the hours of 2:30pm - 4pm on July 15th. No one showed up or called me to communicate the status of arrival or reason for the no show. I called the office to notify them that no one showed up. I was told someone came out to my property, but no one was home. This is not true. I was there waiting the whole time. I asked the office to confirm the exact time the individual came to my property, and was told “I’m not sure”. I was extremely disappointed. I even requested to be notified the status of arrival when I made the appointment. It was a huge inconvenience. I took off work to be at this appointment. First impressions are everything; this company made a bad one with me.
Promptness and reasonability of price quote. I have other quote requests pending but they would have to ptmrivide a significantly lower bid to get to do my job
I like to be sold and convinced that this service would be a smart buy. Benefits and Features. i Did not get persuaded to feel like considering calling to use this company. I appreciate the salesman meeting with me but not at this time. Thank You.
I like the quote. I need to work and get the money. Thanks
I Took off work for appointment .Their driver had car trouble . They could not make the appointment . Asked me to take pictures to send them . Was not comfortable with that . Not a good first impression. I called another company .
Estimate was more than double of anyone else
Project mgr very positive about what Allied can do for us.
You never returned my call.
Effective communication and a focus on the customer.
I requested that the contract be divided in two parts but received no response
Come down to a reasonable cost per linear/ft ($20-25 USD). While I completely comprehend that it's a premium product, and I expect to pay a premium your 3x more than competing quotes, $35 USD per linear/ft where your competitors bid are $10-15 USD per linear/ft
I was impressed with the punctuality and professionalism of the agent. He did a great job. $7000+ to power wash and stain a deck that cost $25000 to build and install originally is outrageously expensive.
Customer service. Being pleasant would have been nice.
Price of deck was double what 3 other estimates were
Estimate was higher than I can afford.
They were scheduled to come out and confirm their price they had already given us to cut our grass. They were a no show for our appointment. when I attempted to call them they hung up on me. I was told by the company that they were no longer cutting grass and someone had tried to call me. I told them they should have left a message.
The estimate was outrageous in my opinion
Not impressed with customer service, Miscommunication on the appointment time and date evaluation of deck was kinda rushed. Thanks for coming though
The cost for jobs that are small is wayyyy out of people price range. To level a 16 ft circle and 3 in depth would cost $1200. I will shop elsewhere for any service I need instead of this company.
I wanted deck repair not a tear down and new deck.
the salesman was supposed to meet me on 14 July and he never showed..never called or try to reach out.
Never heard nor received an estimate from the guy who came to see the kitchen project. He disappeared.
No one came to the scheduled appointment
Aron came by to give us an estimate for repairs and we never heard back from him or anyone else.
Person was arrogant and not receptive to my needs.
over priced need 6 deck boards replaced that cost about $200 for the wood you want 1,650 dollars for the repair you you are CRAZY RIP OFF!
The price that was quoted was three times more that two other company.
Competitive price