based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your representative listened carefully and took the time to hear me. I appreciate that.
your price was ridiculously high
On time , knowledgeable
Tech was good,estimate was expensive.
Way more expensive than lowes.
The consultation and remedy of my home door. Prices are extreme and recommended fix was to replace and not repair. I had another company that consulted with a totally different approach to repair and prices reasonable.
Professionalism
Seemed to offer a reasonable and understandable explanation
very experienced
The person was very professional.
Fast
Employee very friendly
I never got a quote. I have called twice- but still no quote.
7655 Beth Noelle Ct, Pasadena
Representative was very professional and helpful.
I have questions about the wording on the contract. A price was quoted on the contract but the fine print mentioned the possibility of additional items that may be automatically charged to my credit card. Are these items charged without my authorization????
Attentive service, puntual and very on point. The sales representative was not pushing us to buy and was very polite. He had lots if options to show us through catalogs for the door we were looking for. The turn around for the project was our deal breaker. A little over 24 weeks turn around.
I need my front door fix
Bill Mitchell was good at his job. I appreciate him coming out to have your company be able to meet my needs and be able to get the island I really want. The price for the job I think is reasonable and look forward to seeing the final results.
It was a waste of my time and his I told them on the phone that this was a repair job the man proceeded to tell me that the windows needed to be replaced.
Rep didn’t bring any product to view although he did suggest that we go to show room to view.
Would have been nice to at least view the product he was trying to sell,
Timely response with coming out to an estimate and the upfront honesty
I am interested at this time, however I would like to get some additional estimates. I will stay in touch with Phil from Woodland. Thanks.
Quote was well outside competitive range
Never received itemized, written estimate to support exorbitant oral estimate.
No show/ no call on estimate.
But I answered 3 requests to confirm appointment that week and was expected to wait 1.5 hrs “drive time”
Responsiveness and reasonable pricing
The price is higher than I expected. We hired other contractor to finish the works.
FRONT OFFICE VERY POLITE-SERVICE WASN'T NEEDED
I really appreciated the information that Gabriel shared with me, and your product seems like one of the best options available. The price however prevents me from going forward, it is greater than 50% more than i would be willing to spend. I have gone forward with a perforated aluminum gutter guard system and a routine maintenance plan with a local gutter cleaning company, i see the value here in particular as i do not intend to own the property for more than 5 years. Gabriel was very professional and knowledgeable and i may have decided to go forward if i could stretch the cost of the system over a 30 year mortgage. thank you for your excellent service!
I am still wating for my estimation from one of your contractors, about a week and a half now, so I have nothing to say about your company and my experience.
Hard to deal with
Excessive price