Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   April 8, 2019 — Rated 10 out of 10 by P.A. Zerorez Charlotte
What do you like about our products and services?

Carpets look like new , and they are 10 years old.

Very pleased with the work done

I would definitely use in future

Report a concern   April 8, 2019 — Rated 10 out of 10 by B.M. Zerorez Charlotte
What do you like about our products and services?

Price was reasonable, frienldly tech completed the cleaning, carpets look great without that chemical smell!

Report a concern   April 8, 2019 — Rated 10 out of 10 by R.M. Zerorez Charlotte
What do you like about our products and services?

Less chemicals than other commercial cleaners.

Report a concern   April 7, 2019 — Rated 10 out of 10 by V.D. Zerorez Charlotte
What do you like about our products and services?

This was our first time using Zero Rez and we wanted to see the difference. We definitely think the carpets got cleaner than with other services we’ve used in the past. The 30 day come back guarantee is great too!

Report a concern   April 7, 2019 — Rated 10 out of 10 by M.B. Zerorez Charlotte
What do you like about our products and services?

Art was so friendly, knowledgeable, and professional. Carpets and rugs look great! Will definitely use Zerorez in the future and recommend to others.

Report a concern   April 7, 2019 — Rated 10 out of 10 by Alice Reon Zerorez Charlotte
What do you like about our products and services?

It was miraculous to my carpet

Report a concern   April 5, 2019 — Rated 10 out of 10 by K.H. Zerorez Charlotte
What do you like about our products and services?

Gets the job done! Naturally! Love it!

Report a concern   April 5, 2019 — Rated 10 out of 10 by C.A. Zerorez Charlotte
What do you like about our products and services?

Friendly technicians and easy to schedule appointments. Thanks Zerorez!

Report a concern   April 4, 2019 — Rated 10 out of 10 by Janet Byrd Zerorez Charlotte
What do you like about our products and services?

Kevin did a wonderful cleaning carpet and area rugs as well as tile. He is professional and nice. Thank you.

Report a concern   April 4, 2019 — Rated 10 out of 10 by Julia Callaghan Zerorez Charlotte
What do you like about our products and services?

Art was amazing! He was personable and diligent. A great example of exemplary customer service!

Report a concern   April 3, 2019 — Rated 10 out of 10 by T.G. Zerorez Charlotte
What do you like about our products and services?

The Zerorez technician - - JB and the Customer Service Team provided great 👍 service. They accommodate you with appts. That fit your busy schedule and the technicians are very professional and courteous ..... I will continue to give my friends and family referrals to ZeRoReZ.
T.G.

Report a concern   April 3, 2019 — Rated 10 out of 10 by A.R. Zerorez Charlotte
What do you like about our products and services?

Very professional
Love the clean smell
Removed all dirt and stains
The technician was fantastic

Report a concern   April 2, 2019 — Rated 10 out of 10 by K.H. Zerorez Charlotte
What do you like about our products and services?

The staff was very kind and professional. The carpet was thoroughly cleaned and looked great!

Thank you!

Report a concern   March 31, 2019 — Rated 10 out of 10 by K.F. Zerorez Charlotte
What do you like about our products and services?

Cared about my satisfaction with the job, provided a discount for being late

Report a concern   March 31, 2019 — Rated 10 out of 10 by J.J. Zerorez Charlotte
What do you like about our products and services?

PLEASE ASSURE YOUR SERVANT, WHO SERVICED MY HOME, THAT I CHOSE TO RATE HIS PERFORMANCE, A 10.

HE WAS CORDIAL, SEEKING ONLY TO PLEASE. I WOULD HAVE HIM BACK, AND PLAN TO DO SO THIS MONTH.

KEVIN HORNE WAS MY EMPLOYEE OF THE HOUR. GIVE HIM MY REGARDS.

DIFFICULTY MANAGING YOUR EVALUATION FORM.

THANK YOU.

Report a concern   March 30, 2019 — Rated 10 out of 10 by H.M. Zerorez Charlotte
What do you like about our products and services?

Really liked it..

Report a concern   March 30, 2019 — Rated 10 out of 10 by Corrie Byers Zerorez Charlotte
What do you like about our products and services?

Very professional and helpful. I needed to change my service appointment a few times and there was no hassle in doing so. All costs were explained up front and how the service works was explained in a way that anyone could understand. Everyone was very nice. I also like that no chemicals are used, which is good for me because I have skin allergies and very sensitive to most cleaning products. It is also not harmful to my dog.

Report a concern   March 30, 2019 — Rated 10 out of 10 by George Clausen Zerorez Charlotte
What do you like about our products and services?

From Start to Finish, the job was done professionally. The people, from the receptionist to the tech on site are professionals. This is my "Go-To" company when it comes to carpet cleaning.

Report a concern   March 29, 2019 — Rated 10 out of 10 by Ricky Willamae Zerorez Charlotte
What do you like about our products and services?

Excellent job of cleaning my well traveled carpets,very reasonable prices,quick an efficient,4 rooms hall and stairs less than hour an half highly recommend

Report a concern   March 28, 2019 — Rated 10 out of 10 by Ronnie Bell Zerorez Charlotte
What do you like about our products and services?

Zerorez always does a great job for Sharon Baptist Church.

Report a concern   March 28, 2019 — Rated 10 out of 10 by T.C. Zerorez Charlotte
What do you like about our products and services?

We used Zerorez to clean our carpets yesterday. Jefferey was excellent! He was prompt, courteous and detail oriented. He spend a lot of time assuring the job was thorough. I have highly recommended your company to others already this morning.
Very pleased!

Report a concern   March 27, 2019 — Rated 10 out of 10 by J.A. Zerorez Charlotte
What do you like about our products and services?

They were on time polite and the rugs look great.

Report a concern   March 26, 2019 — Rated 10 out of 10 by J.S. Zerorez Charlotte
What do you like about our products and services?

Kevin H. , our service professional was polite, thorough and professional. His attitude and responsiveness would make me call you again even with out the great job he did! I will definitely be using your service again!

Report a concern   March 24, 2019 — Rated 10 out of 10 by S.B. Zerorez Charlotte
What do you like about our products and services?

The technician who performed the service was prompt, helpful, and professional. He did a great job!

Report a concern   March 24, 2019 — Rated 10 out of 10 by M.O. Zerorez Charlotte
What do you like about our products and services?

This was our first time trying ZeroRez and we will be calling back for future cleanings! Art was knowledgeable and helpful. Highly recommend

Report a concern   March 23, 2019 — Rated 10 out of 10 by K.S. Zerorez Charlotte
What do you like about our products and services?

This was our first time using zerorez and we were very happy. I can't remember his name but the guy who cleaned the carpet was so nice and did a good job explaining everything. We would definitely recommend to friends.

Report a concern   March 22, 2019 — Rated 10 out of 10 by B.S. Zerorez Charlotte
What do you like about our products and services?

The technician was running late but didn’t impact me that much. Customer service took the initiative to cut some costs without me asking. You guys will be back. And I have already recommended you to others.
Thanks!
First name removed

Report a concern   March 22, 2019 — Rated 9 out of 10 by Aalena Caldwell Zerorez Charlotte
What do you like about our products and services?

Scheduling for the appointment was very easy and flexible. They notified my husband 24 hours in advance when they were coming and called the day of the appointment to confirm. Technician was on time and quick. My husband said the technician was courteous and did not try to upsell or charge us for anything we did not want. We paid the exact price that was quoted to us. When I came home that evening, there was a perfect absence of odor in my home. Even my own “home” smell was gone. It was glorious! And it has remaining that way even 3 days later. I didn’t realize how dirty my hallway was until they cleaned it and there were 2 spots on the carpet previously that are now completely gone.
One thing I did not expect was that in a few places, my carpet does have a “crunchy” feeling since being cleaned. I’m sure this is temporary and will diminish once we vacuum a few times. I just just surprised because they claim to use no chemicals, so what made my carpet feel this way? I also anticipated the carpet being fluffier when they were done but this was a minor detail since our home is a very high traffic area and we can only expect so much from a single cleaning.
Overall I am very satisfied with the service and my husband and I have decided to use this company for carpet cleaning once a year to maintain the cleanliness and integrity of our carpets.

Report a concern   March 21, 2019 — Rated 10 out of 10 by J.M. Zerorez Charlotte
What do you like about our products and services?

Technicians that came to my home were extremely professional , knowledgeable and pleasant.

Report a concern   March 21, 2019 — Rated 10 out of 10 by C.P. Zerorez Charlotte
What do you like about our products and services?

Timely service
Courteous service
Upholstery looked great


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