Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   February 7, 2019 — Rated 10 out of 10 by Lany Infante Barbosa Zerorez Charlotte
What do you like about our products and services?

Kevin was great! Got some stains out that I never thought would come out (slime) Thank you!

Report a concern   February 7, 2019 — Rated 10 out of 10 by S.D. Zerorez Charlotte
What do you like about our products and services?

Safe for our family!

Report a concern   February 7, 2019 — Rated 10 out of 10 by R.L. Zerorez Charlotte
What do you like about our products and services?

My carpets look great. The technician suggested several options to address problem areas. Cleaned quickly and efficiently.

Report a concern   February 7, 2019 — Rated 10 out of 10 by J.M. Zerorez Charlotte
What do you like about our products and services?

The techs that came to clean our carpets were very friendly and did a great job. We will definitely use Zerorez again in the future.

Report a concern   February 7, 2019 — Rated 10 out of 10 by J.L. Zerorez Charlotte
What do you like about our products and services?

The prompt and excellent service that you give your customers.
The guy (First name removed) that serviced our home was professional and attentive to our needs.
Thank you all for your service.

Report a concern   February 5, 2019 — Rated 10 out of 10 by James Decker Zerorez Charlotte
What do you like about our products and services?

We love ZeroRez! The technicians were awesome! The carpeting, area rugs, and tile flooring look like new!

Report a concern   February 5, 2019 — Rated 10 out of 10 by K.R. Zerorez Charlotte
What do you like about our products and services?

Mark was great. It was late when he arrived and he still did not rush. He did a great job and explained everything to me.
super, super guy!!!

Report a concern   February 5, 2019 — Rated 10 out of 10 by K.R. Zerorez Charlotte
What do you like about our products and services?

They were timely and I was able to let them in and then leave my house while they finished up. They locked up and left the place clean and locked the door behind them. House smelled fresh and the carpet looked great!

Report a concern   February 4, 2019 — Rated 10 out of 10 by Amber Minton Zerorez Charlotte
What do you like about our products and services?

I went to y'all the first time and had some disappointments. But y'all called me and fix the issue. And he went above and beyond for me and I appreciate it. I definitely will use you again. He also ended up talking me into the car cleaning. Which was very successful

Report a concern   January 31, 2019 — Rated 10 out of 10 by Rhonda Olivera Zerorez Charlotte
What do you like about our products and services?

The Service Technician was very kind and did a great job.

Report a concern   January 30, 2019 — Rated 10 out of 10 by M.H. Zerorez Charlotte
What do you like about our products and services?

Fast response time. Reasonable pricing. Professional staff and service providers.

Report a concern   January 28, 2019 — Rated 10 out of 10 by M.E. Zerorez Charlotte
What do you like about our products and services?

The carpet always looks and smells fantastic after each cleaning. And the techs are second to none. Very professional, knowledgeable, and thorough!!

Report a concern   January 28, 2019 — Rated 10 out of 10 by J.T. Zerorez Charlotte
What do you like about our products and services?

I wasn't satisfied with the cleaning results I got when my carpets were done in December. Because of their guarantee, they can back out and redid them. I was very satisfied with the 2nd cleaning as I was with my first cleaning. They even got out a red tea stain that happened during the time I waited for them to come back. They are the best. Thank you Zerorez.

Report a concern   January 28, 2019 — Rated 10 out of 10 by M.B. Zerorez Charlotte
What do you like about our products and services?

The all natural cleaning and pet cleaning.

Report a concern   January 28, 2019 — Rated 10 out of 10 by J.D. Zerorez Charlotte
What do you like about our products and services?

We like the fact that products are clean and good for pets.
The service technician called ahead as promised, arrived on time and explained the product and services thoroughly. He was very polite and professional.

Report a concern   January 28, 2019 — Rated 10 out of 10 by Chelsea Ellington Zerorez Charlotte
What do you like about our products and services?

The carpets feel actually clean after the service!! No sticky residue or detergent left over!! I don’t have to worry about my daughter (almost 2yrs) and soon to be born baby crawling around on the floor and getting rashes because all the products are natural!! The smell is amazing and the customer service is second to none!!

Report a concern   January 27, 2019 — Rated 10 out of 10 by R.K. Zerorez Charlotte
What do you like about our products and services?

Mark was very friendly and professional and did a fantastic job.

Report a concern   January 26, 2019 — Rated 10 out of 10 by Victoria Sutherland Zerorez Charlotte
What do you like about our products and services?

Our technician was very professional and very well versed in what we needed to do in order to properly treat our carpet. He encouraged us to add on certain services to get the most out of our cleaning, without making us feel like we were being persuaded to buy anything we didn’t need. Very good service! Would 10/10 recommend to a friend!

Report a concern   January 25, 2019 — Rated 10 out of 10 by J.W. Zerorez Charlotte
What do you like about our products and services?

Very friendly quick and worked well

Report a concern   January 25, 2019 — Rated 10 out of 10 by Robin Dick Zerorez Charlotte
What do you like about our products and services?

No residue
Technician was very knowledgeable & did amazing job on my carpets

Report a concern   January 25, 2019 — Rated 10 out of 10 by S.R. Zerorez Charlotte
What do you like about our products and services?

I heard about zerorez from the Maney Roy and LauRen show and you guys did not disappoint! Communication was great and responsive, and Kevin (who did the carpets) was very nice and knowledgeable. Thanks for the great work!

Report a concern   January 23, 2019 — Rated 10 out of 10 by Tania Garris Zerorez Charlotte
What do you like about our products and services?

Jarrico was fantastic! Called ahead, polite, problem solved by reaching out when met with a few challenges and/or questions, up front and honest , a true asset to Zerorez!
Upon his arrival in freezing temperatures he greeted us kindly. Just before his arrival, we received a call back from a realtor. We informed him we would soon be in meetings with a realtor, signing papers for another house while listing ours,(thus the reason for Zerorez to the rescue), and doing a photo shoot. I'm in the home improvement industry for 20 yrs , seen on HGTV, ect., and know the value of home maintenance. Jerrico was mindful of what was going on and very polite when need of rare interruption of meeting. Being a perfectionist by trade, I inspected EVERYTHING... Well Done! He wished us well and asked for our future business in the new home...we will call in the future and ask for Jerrico to be our technician!!!
My Best,
Tania Garris
Timeless Creations, Inc
Timeless Creations by Tania, Inc.

Report a concern   January 23, 2019 — Rated 10 out of 10 by Karen Ketchel Zerorez Charlotte
What do you like about our products and services?

The guy that came to our house was great and knew what he was doing.

Report a concern   January 23, 2019 — Rated 10 out of 10 by N.B. Zerorez Charlotte
What do you like about our products and services?

Clean carpet and didn’t take long time to dry.

Report a concern   January 22, 2019 — Rated 10 out of 10 by S.B. Zerorez Charlotte
What do you like about our products and services?

I like that there are no added chemicals used besides the water. And it works!!

Report a concern   January 22, 2019 — Rated 10 out of 10 by Linda Rossitch Zerorez Charlotte
What do you like about our products and services?

Courteous and thorough service every time!

Report a concern   January 21, 2019 — Rated 10 out of 10 by L.C. Zerorez Charlotte
What do you like about our products and services?

no chemicals

Report a concern   January 21, 2019 — Rated 10 out of 10 by S.B. Zerorez Charlotte
What do you like about our products and services?

Good work and very professional

Report a concern   January 20, 2019 — Rated 10 out of 10 by T.M. Zerorez Charlotte
What do you like about our products and services?

Technician was kind, patient and thorough. Results were good

Report a concern   January 20, 2019 — Rated 10 out of 10 by K.K. Zerorez Charlotte
What do you like about our products and services?

Mark did an extremely thorough job cleaning our carpets. He educated us on treatments for pet owners. Our carpets look brand new, even in areas that were previously worn down. We were very happy with our ZeroRez experience and will have them back out to clean again.


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