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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your product removed stains that other professional cleaners could not remove. The friendliness of the staff made the experience one I will recommend to all of my friends!
Made my 20-year-old carpet look brand new! The young man that was at my house was professional, polite, and diligent. He did a super job of explaining the process as well as cleaning!
Don, our technician, was incredibly professional, friendly, and knowledgeable about carpet, and Zerorez. He takes much pride in what he does, and did an outstanding job on our carpets. They look so much better--color is brighter and fibers were restored. He is an asset to Zerorez!
You guys ROCK!!! All my stains are gone. Thank you very much!! Our carpets are very soft too
I really liked the combing tool that lifted hair & dirt out of the carpet pile. Also loved the citrus spray--smelled very fresh & clean without any chemical or perfumey smell.
The guys who can (Nathaniel and Jake) were good guys, and really did a good job. They really seemed to know what they were doing, and enjoyed it as well.
Results - Service - Courtesy
Being GREEN. Love the citrus smell. The service professional was the best ever. My tub and tile looked new. My carpet was clean and fresh. Ten year old carpet looked almost new. Thanks Zerorez!
No chemicals very polite, courteous thorough service tech.
The technician was great and very thorough. Up front with the balance that will be due after work completed. Most importantly, our carpets look almost new!!!! Really appreciated the courtesy call confirming time of technicians arrival. Excited to have my carpets cleaned again and not to have to have new carpet installed. :-) The equipment and techniques they use are fantastic!!!
Great customer service and very professional. He was very informative. Carpets look better than ever, I am very pleased and would defiantly use them again.
Patrick, the technician was geat, thurough, and did a good job.
Cleaned the carpet better than expected. Had heavy water damage, looks brand new.
The 2 young men at my home were very polite and informative. I have already given their business cards to a couple people.
Chemical free and latest technology
My carpet looks really good and the technician, Nathaniel, was really clean and friendly. I liked being able to schedule online.
Can't think of anything! Jeff Gregory was a pleasure to work with! His dedication to customer satisfaction was evident in his visit!
I am more than happy to support anything that is safer and healthier for us and our environment.
Drying time was so much less than with other methods.
Technician was knowledgeable, considerate, efficient and friendly.
How professional the tech was! Jeff worked very hard and was very knowledgeable about his services!
Don, the service technician was great. Our carpets have been this clean in a very long time.
Your employee, Nathaniel, was very informative and explained everything before he began to work. No surprises.
When ever I added something to be cleaned it was done. No hesitation. He just added it to his list and let us know exactly what it would cost.
Nathaniel did his work without wasting his time or our time.
He has a great personality and work ethic. I give him an 11.
After hearing your ad on WIBC I checked out your web site and called about getting my
kitchen tile and grout cleaned. Don was professional, friendly and knowledgeable. I
was interested in the process and he explained each step as he worked. What I like most
is the great clean look my kitchen floor now has. I will definitely use Zerorez for my
carpets.
Very professional and knowledgable
My carpets look amazing. The technician was very professional and I was very impressed that they brought corner guards with them to protect my walls and wore shoe covers! Very pleased!!
Just terrific best carpet cleaning I ever had. Jeff and Patrick were swell.
Nathaniel was very pleasant and carpets looked much better after cleaning
It brought new life back to my very old carpets. Stains are so much easier to get up now after they applied fabric protection. The house smells so fresh.
How Fresh the house smelled wher the crew was finished
No chemicals, friendly informative technician
Very efficient, service was informative and thorough and very pleasant