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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nathaniel did a fantastic job of explaining how zerorez worked and made sure I was satisfied with the work he did before he left.
thorough, Quick Clean result and, fficient.
Met expectations tech Patrick seemed very knoledgeable, timing was as expected. Final job was well received.
It is the best carpet cleaning we ever had done.
Explained service well, and did a very good job. Carpets looked excellent! Jeff did a very good job! Very knowledgeable about the company and was helpful with questions I asked!
no chemical use is great. and the service fron beginning to end were the best ive seen.frim office to field.
I like the no chemical idea!
And Patrick was very professional!
I love that it's all natural cleaning and the tech was very professional and friendly!
Professional and conscientious technician.
Safe for pets and children. Also environmentally friendly
On time. Friendly. Tile floor exceptionally clean. Honest appraisal.
Your staff was friendly and professional. Patrick did a great job on the carpets and was open to questions and explaining the process he would be doing. He also arrived on time and took care to keep the entry clean while entering and exiting the house. It was great to walk on the floor barefoot and feel a soft carpet (not stiff from chemicals). Thank you for a wonderful experience.
No chemicals or residue. Courteous staff.
Everything was amazing. My carpets look brand new. Everyone that I came in contact with thru the company was wonderful.
How effective it cleaned my slate entryway and nice your people (Eric and Nathan - I think) were.
The service was easy to set up. I requested a quote online and recieved a response the same day. Once my service was arranged, I recieved a phone call 30mins before the cleaner (Jeff)arrived and the whole cleaning process only took about an hour. The cleaner informed me of everything he was doing step by step and answered all my questions. He also provided some styrofoam blocks to put my furniture on while the carpet dried. Overall, the service was great and my carpets look fantastic!
Patrick and Erik were so personable. They were extremely friendly and professional. I love to see people smile when they work. They did an excellent job and my 11 year old carpenting has not looked this good in years.
My carpets look amazing and the service was very prompt, professional, and friendly.
My floors looked great and Patrick was great!
On time and very professional.
I don't like that there is a minimum - sometimes I just need one room cleaned.
My carpet is super "crunchy" even after we vacuumed after all dry. I was hoping since you say your don't use detergents that the crunchy effect would not occur. And the it looks spotty. husband who was present during cleaning says it is the nap that's swirled around, but sorry, still just a big disappointed. Stanley Steamer did a better job of leaving carpet feeling soft, and looking nice. they raked the nap all one way at least while it was wet. (We never walked on it at all till it was completely dry, by the way.)
My carpet looks great!
chemical free
Rugs were clean, quickly dried. Service tech was pleasant and professional.
Punctual, friendly service and clean carpets!
Carpet looked great. Technician was very informative, polite and nice. He called when he was headed to my home, which I really appreciated.
My carpet looks perfect without using harsh chemicals. Jeff was super nice and very professional about his work.
professional, knowledgeable, personable and effective.

It was easy. Dries fast and left the carpets clean.