- Phone: 604.228.4357
- Visit Website
1714 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliable, knowledgeable, efficient pleasant
Kindness and care
Good service
The nurses are competent, friendly, and very knowledgeable
Great customer service - you delivered on what you promised.
Everything is running smoothly.
All the care takers, especially Luis, was exceptional. Very thoughtful, patient, kind, gentle and attended to all of my mothers needs. Very very happy with the service.
All nurses are very efficient except one who appears to need more training and not really into her job. She is the only one of three nurses who attend me.
Carol Pringle has demonstrated to be the best care giver I have had over the past 10 years.
You have a real asset in Carol Pringle.
Excellent care of the clients and attention to detail.
Always attempting to build a bridge to the client whenever possible.
Laurel stepped right in and provided care for my son after he fractured his hip. Her aides were excellent, kind, efficient and extremely professional. They saved us in a very difficult situation.
Because the last caregiver drove like a crazy person putting myself at risk and would not pull over when I asked !!!!!!
Good service
I gave this score because the girl is very good at her job.
Communication issues with my husband and the care giver. Language/accent barrier is very challenging. Raj is friendly and competent and a willing worker. All of the tasks she is requested to do are done well.
However, my husband has a lot of difficulty understanding her accent. We have talked about speaking more slowly but it is still a big challenge for him.
Nurses are professional and friendly. Schedule is mostly respectful of clients/patients timetables.
We appreciate calls advising us of delays and or changes.
We are greatly thankful for scheduling team as well.
It’s the little things. After finding out my dad was having visitors for lunch, they cleared off and set the dinning room table beautifully. The preservation of dignity is top notch.
Each Nurse was efficient and kind.
You were very reliable and pleasant. On the other hand, insisting on charging for 3 hours is very expensive for many. I wish you could be more flexible. Thank you.
Jossie and Tatum are very professional nurses,. Very hard workind and very high sense of care to thejr patient.
Arianne was lovely
The nurses that has attended to me were courteous, helpful and friendly.
I would recommend them to people that need help.
The only complaint I have is that on weekends when the company is short of nurses I have to look after myself.
Professional, on time and very caring. First rate.
Laurel Purghart did a brilliant job of matching caregivers to my personality and needs.
All of the caregivers were lovely, friendly efficient women. Many offered useful care advice that my physician had not the time to give me. All in all a helpful experience.
Punctual and courteous staff .. excellent and five star service …, highly recommended !!!!
Everything went as discussed without complications. That often isn’t the case dealing with companies. I have already recommended Nurse Next Door, have helped a friend coordinate with you, and will continue to utilize the service on future trips that are going to happen. Thanks for being there.
You guys are really great! Thank you!
My nurse next door was amazing! She’d help me with anything and everything I needed. And even showed me some ways I could be a little more efficient when I was on my own.
They are so available, on time and really know what they are doing. I have no complaints and just love them.
Reliable help and courteous staff ., punctual and honest ..