Nurse Next Door Vancouver (Clients)
300-1788 W 5th Ave
Vancouver
BC V6J 1P2
Canada

Average rating: 8.6 out of 10 based on 1699 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 18, 2021 — Rated 10 out of 10 by V.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Quality staff who are knowledgeable, caring and efficient.

Report a concern   September 18, 2021 — Rated 8 out of 10 by E.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Thank you for all your help over the past two years.
Two of the people who came here were outstanding, they were positive, thoughtful, very helpful with everything they did, and most of all kind.
Regan Smith and Elizbieta Rybaltowicz.
We have been very fortunate to have known them.

Report a concern   September 17, 2021 — Rated 10 out of 10 by J.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I think you guys are great. You are really making a difference in peoples lives. Not just the old guys, also their families in general.
Thank you!

Report a concern   September 17, 2021 — Rated 5 out of 10 by F.E.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I'm sorry to say that the language barrier was the most challenging part of having Nurse Next Door for my husband. He has hearing challenges and found it almost impossible to understand his care giver. The mask doesn't help, of course.
She was a good worker and did all that I asked, but leaving my husband for 4 hours with someone he couldnt understand was too much.
Of course, she has now resigned .

Report a concern   September 14, 2021 — Rated 10 out of 10 by D.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

My nurse who came to help my grandfather was so compassionate and caring. Really listening to our very unique situation.

Report a concern   September 13, 2021 — Rated 10 out of 10 by R.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The staff is kind caring and pleasant.

Report a concern   September 12, 2021 — Rated 10 out of 10 by D.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I have found the ladies who service my cycler machine very efficient and helpful. They have always been cheerful on arrival greeting us warmly and getting right down to business loading the machine and ensuring that everything is okay. I have been most impressed with their abilities and also that they communicate with the PD department in hospital when necessary.
I also appreciate the schedule that is made available to us giving the estimated times of the nurses arrival. That is helpful in planning our days activities.

Report a concern   September 12, 2021 — Rated 10 out of 10 by J.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

All your helpers were very efficient and friendly and I felt very comfortable with them

I was very impressed with the efficiency when setting up my original contact with you and Laurel Purghart has been most efficient and helpful when I needed to start using your services

Report a concern   September 12, 2021 — Rated 10 out of 10 by J.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Easy to recommend due to the people you send out to us, the patients; they are cycler knowledgeable. and a help .

Report a concern   September 12, 2021 — Rated 10 out of 10 by H.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

They are wonderful, cheerful and very knowledgeable.. I feel very comfortable with them.

Report a concern   September 12, 2021 — Rated 9 out of 10 by M.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very happy with your service.

Report a concern   September 12, 2021 — Rated 1 out of 10 by M.Z. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

One “nurse” regularly (on the weekends only!) doesn’t show up. I have lodged Many complaints with Nurse Next Door. They are So desperate for workers, there are no repercussions for problems with staff. In a “caring for people” business, it’s unacceptable. And, it leaves clients seriously in jeopardy.

Report a concern   September 12, 2021 — Rated 10 out of 10 by S.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I am quite happy with the help I am getting from Nurse Next Door.

Report a concern   September 12, 2021 — Rated 6 out of 10 by L.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Inconsistency with times, and poor communication about requests or cancelations. Because my mother is dependent on medication, consistent times is important to keep a schedule. The women caregivers were excellent for the most part.

Report a concern   September 11, 2021 — Rated 10 out of 10 by E.N. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Excellent client service

Report a concern   September 11, 2021 — Rated 10 out of 10 by C.O. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Reliable help and courteous staff ., punctual and honest ..

Report a concern   September 11, 2021 — Rated 10 out of 10 by M.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Reliable, knowledgeable, efficient pleasant

Report a concern   September 11, 2021 — Rated 10 out of 10 by A.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Kindness and care

Report a concern   September 11, 2021 — Rated 10 out of 10 by G.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Good service

Report a concern   September 11, 2021 — Rated 10 out of 10 by R.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurses are competent, friendly, and very knowledgeable

Report a concern   September 11, 2021 — Rated 8 out of 10 by W.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Great customer service - you delivered on what you promised.

Report a concern   September 11, 2021 — Rated 10 out of 10 by J.K. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Everything is running smoothly.

Report a concern   September 10, 2021 — Rated 10 out of 10 by T.W.Y. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

All the care takers, especially Luis, was exceptional. Very thoughtful, patient, kind, gentle and attended to all of my mothers needs. Very very happy with the service.

Report a concern   September 8, 2021 — Rated 9 out of 10 by E.T.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

All nurses are very efficient except one who appears to need more training and not really into her job. She is the only one of three nurses who attend me.

Report a concern   September 7, 2021 — Rated 9 out of 10 by R.N. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Carol Pringle has demonstrated to be the best care giver I have had over the past 10 years.

You have a real asset in Carol Pringle.

Report a concern   September 7, 2021 — Rated 10 out of 10 by D.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Excellent care of the clients and attention to detail.
Always attempting to build a bridge to the client whenever possible.

Report a concern   September 7, 2021 — Rated 10 out of 10 by D.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Laurel stepped right in and provided care for my son after he fractured his hip. Her aides were excellent, kind, efficient and extremely professional. They saved us in a very difficult situation.

Report a concern   September 7, 2021 — Rated 0 out of 10 by B.H.I.A.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Because the last caregiver drove like a crazy person putting myself at risk and would not pull over when I asked !!!!!!

Report a concern   September 7, 2021 — Rated 8 out of 10 by V.V.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Good service

Report a concern   August 20, 2021 — Rated 9 out of 10 by B.N. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I gave this score because the girl is very good at her job.


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