Nurse Next Door Burnaby
209 - 88 Tenth Street
New Westminster
BC V3M 6H8
Canada

Client Testimonials

Report a concern   December 2, 2020 — Rated 10 out of 10 by D.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very reliable and always keeps in touch

Report a concern   November 26, 2020 — Rated 10 out of 10 by M.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Excellence with all staff. Nurses very caring, efficient and professional.

Report a concern   November 25, 2020 — Rated 10 out of 10 by K.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Because they are very nice!

Report a concern   November 7, 2020 — Rated 9 out of 10 by M.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Pleasant assistance and caring attitude

Response from Nurse Next Door Burnaby:

Hi Mr. Olson,
Thank you for taking the time to respond to our survey.
Our Talent is Caring
Susan
Co-Owner Nurse Next Door

Report a concern   November 5, 2020 — Rated 10 out of 10 by M.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Friendly service

Response from Nurse Next Door Burnaby:

HI Margaret,
Many thanks for taking the time to respond to our Survey.
Our Talent is caring,
Susan
Co-Owner Nurse Next Door

Report a concern   November 3, 2020 — Rated 10 out of 10 by E.H. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My sister and I would like to express our sincere appreciation for all the care and caring Issa has given to our Mom. Her communication and follow up during and after every shift was amazing. She also patiently helped, via a facetime call with Telus, to get my Mom's landline working. Now that's going above and beyond, and we were very thankful she could do that for us. We'd also like to thank all the administration staff for their assistance scheduling Issa, and for accommodating all our last minute changes. We appreciate your patience during this difficult time. It's been great working with all of you, and would definitely reach out again if we need your service.

Report a concern   October 29, 2020 — Rated 10 out of 10 by M.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Every one has been so helpful and patient and has not gotten upset with how slow I am recovering.

Response from Nurse Next Door Burnaby:

Hi Ms. Bergrud

Thanks for responding to the survey.

Our Talent is Caring
Susan
Co-Owner Nurse Next Door

Report a concern   October 15, 2020 — Rated 9 out of 10 by G.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

reliability

Response from Nurse Next Door Burnaby:

Hi Mr. Sumyie,
Thanks for responding to the survey.

Our Talent is Caring
Susan
Co-Owner Nurse Next Door

Report a concern   October 12, 2020 — Rated 10 out of 10 by E.E. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The nurses were very kind and attentive to my mother. She was very happy with their care of her when she was in so much pain.

Report a concern   September 29, 2020 — Rated 10 out of 10 by C.H. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My client whom I referred to NND was very happy with the services and finds the staff friendly. The administration was easy to deal with and quick to initiate services.

Report a concern   September 25, 2020 — Rated 10 out of 10 by J.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very professional, knowledgeable and great to deal with on all levels.

Report a concern   September 22, 2020 — Rated 10 out of 10 by R.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Everything was amazing

Report a concern   September 1, 2020 — Rated 9 out of 10 by D.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My father has received excellent care service from the Burnaby team

Report a concern   September 1, 2020 — Rated 10 out of 10 by B.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very helpful and prompt.

Report a concern   September 1, 2020 — Rated 10 out of 10 by M.W. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Accommodating
Kind
Helpful

Report a concern   September 1, 2020 — Rated 10 out of 10 by E.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The great care that was provide for my brother

Report a concern   August 25, 2020 — Rated 10 out of 10 by W.A.M.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Yehansu is excellent with my parents who works Mon-Fri 10am - 6pm...
They really enjoy her company!

From now on could you please send the emails to me: Sonya Bentley
at sonyabentley@hotmail as my dad doesn't seem to check his emails on a regular basis.
I am the one doing it!! LOL!!
Thank you
Sonya Bentley

Report a concern   August 4, 2020 — Rated 10 out of 10 by G.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Everyone has been so nice to my mom and she is so happy! Very personable and friendly

Report a concern   July 24, 2020 — Rated 10 out of 10 by J.F. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

They handled everything and anything that came our way.

Report a concern   July 17, 2020 — Rated 9 out of 10 by W.G. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Always reliable. Good information when needed

Report a concern   July 17, 2020 — Rated 10 out of 10 by H.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My father is very happy with Maryam. That is what is so important to me as it is a huge load off my shoulders.

Report a concern   July 17, 2020 — Rated 10 out of 10 by D.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

They are very professional and on time and very pleasant and nice people

Report a concern   July 16, 2020 — Rated 10 out of 10 by B.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My husband First name removed was well cared for while I was at our son's wedding and he had someone to talk to that could talk back and listen and he was very happy when I got home and told me he liked the "man"--he called him the man in every sentence and couldn't remember Gilbert's name which surprised me, but the experience for First name removed was great and I was so thankful that all went well as I will be needing your service again soon. I'm just waiting for my daughter to give me the date of her son's upcoming 4th birthday!!!! I think it will be some time around the end of August so there is plenty of time to book the appointment. There have been times in the past that First name removed has not related well to a care giver and this was really special that he got along so well with his caregiver!!! Thanks for the great service and I will be calling you soon Best Regards, Linda Last name removed.

Report a concern   July 16, 2020 — Rated 10 out of 10 by M.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Efficient, reliable, friendly, and kind.

Report a concern   June 23, 2020 — Rated 10 out of 10 by R.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Always great!

Report a concern   June 16, 2020 — Rated 10 out of 10 by J.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The professional and skilled workers were amazing to work with.

Report a concern   May 27, 2020 — Rated 9 out of 10 by S.A.J.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We have been blessed with great support - and our current nurse (Bruna) is incredible on a lot of levels. Really puts our minds at ease with our parents in such good hands.

There have been a crazy amount of project manager changes during our experience with NND - but as a rule these have been handled without any issue, although it would be better to have me and others on our account advised of this, whatever the reason. We often hear from our parents who aren't the best with details these days. So that would be helpful.

Thank you

Report a concern   May 27, 2020 — Rated 10 out of 10 by P.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My mother is very happy with the weekly visits she receives from her caregiver.

Report a concern   May 27, 2020 — Rated 10 out of 10 by M.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Professional, kind, attentive. Well organized. A big help to my Mom and to me when I needed support.

Report a concern   May 27, 2020 — Rated 10 out of 10 by S.V. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very kind, compassionate and efficient.


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