- Phone: 604-522-9989
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Client Testimonials
The services are excellent....
Great care for my aunt.
I have enjoyed working with Beth to find good fits for my friend who is your client. Thank you for the personal attention and consideration.
Commitment to ensuring a care provider arrives each day.
Very responsive and caring service
We have been extremely happy and satisfied with our visits from Beth (footcare), and have never hesitated to recommend her to others.
Very Helpful staff on their phones and pleasant caregivers attending to my brother,Gordon Medill 's needs.
Thank you.
Name removed
all-around service
We all need help when we get old.
We hae used your services for our clients and find your staff reliable, knowledgeable, helpful, good bedside manner with clients and management has been prompt and reliable with billings and very willing to address issues.
Have worked with us to give our parents good care. Great caregivers!
All of your staff have been very reliable and always pleasant. Have already recommended the company to a couple of friends.
I have received great personal service from Beth and co. Great efforts were made to find a suitable match for the client involved, and continues to be provided. Thanks.
Because you try very hard to hire excellent care workers!
Respectful, friendly approach.
Easy to set up and excellent service in care providing
Good care.
very good services
Have used service for both my parents and have no complaints on the care they have received
My Mom is 95 and very physically limited and weary of life. She really appreciates continuity and someone who behaves like they care. She is also not good at making requests or demands. The nurses have been mostly excellent but one girl just sat around and didn't know what to do and Mom didn't want to ask for too much. She just wanted her to leave because she is too tired for conversation but the girl said she had to complete her time. I gave Mom some ideas to ask for certain needs to be addressed and that worked . The workers are very kind and that is paramount.
Provides ease of mind when you must leave a loved one and it is easy to arrange
Our nurse is wonderful
we like Vanya and her work.
For an airport pick-up service for my mother (i.e. meeting & transport home), all of the staff I dealt with were very understanding of my nervousness about having 'someone else' meet my mother and take care of getting her home. My mother has some cognitive decline, and I feared she would have great difficulty managing any unexpected events in a busy and confusing airport, e.g. if the person meeting her was late and my mother was left wondering what to do. I was promptly notified when the caregiver arrived at the airport (well in advance), and when she had successfully met up with my mother, which gave me great peace of mind.
Good service.
Consistent care and monitoring from Martha. The matching/set up process was quite thorough as well....and I was matched with a compatable nurse.
One thing your office staff could improve on is follow up to inform me of booked upcoming appointments....and who is coming. As a customer and patient, I've got enough on my plate right now...it shouldn't be my responsibility to chase this information up...you need to be more on top of that. It also seemed to me that there needed to be more communication between head office and the satellite offices....some supplies that were to be delivered here prior to the Nurses first visit were not delivered.
Wendy is amazing, so positive and always helpful.
The concern level, friendliness and reliability of all the staff that I dealt with. I was out of the country when my 94 year old mother needed help and Nurse Next Door came through for me in Spades.
Have already recommended Nurse Next Door to a friend in Richmond.
Their situation is different than ours, however feel your personnel would be able to assist.
Have found every person who has come to our home to be very helpful and previously when I was able to leave the home felt confident my husband would be well looked after.i
If I was asked this question 8 or 10 months ago, it would have been a much lower score as your ability to manage my Aunt's caregivers was very poor.
HOWEVER, in the last few months it appears she has been assigned a specific scheduler (Christian) and he has been great. He knows in advance when her caregivers will be away or are leaving and is already working on replacements and he is calling me before I even call him. This is a huge improvement!