Nurse Next Door Burnaby
209 - 88 Tenth Street
New Westminster
BC V3M 6H8
Canada

Client Testimonials

Report a concern   September 5, 2018 — Rated 10 out of 10 by D.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Nurse Next Door (Wendy) was excellent in supporting us through a difficult time. She was highly professional, offered other helpful services and cared! Great service, worth every penny.

Report a concern   September 5, 2018 — Rated 10 out of 10 by M.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Kindly care

Report a concern   September 5, 2018 — Rated 10 out of 10 by J.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Always attend to my questions and concerns. The staff is great as well as the nurses that come into my fathers home. Specifically Martha as she goes above and beyond to work with myself and my dad to get the job done. My father is at the best I’ve seen him over the years and Nurse Next Door was the best thing that happened for us!!

Report a concern   August 19, 2018 — Rated 10 out of 10 by L.A.B.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My 94 year old mother likes everyone there!!!
Good follow up when there is a change.

Brett

Report a concern   August 2, 2018 — Rated 9 out of 10 by C.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Caregivers are faithful to their clients, and scheduling staff pleasant to deal with. Efficient in their billing process.

Report a concern   August 2, 2018 — Rated 10 out of 10 by R.K. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I appreciate that you provide a great service and are also willing to listen and respond to conccerns

Report a concern   July 13, 2018 — Rated 10 out of 10 by D.F. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The intake process was done very professionally and all the right questions were asked. Even though my brother can be rude at times the worker assigned to him is patient. Steven doesn't engage much but the worker keeps busy and his place looks great all the time.

Report a concern   June 29, 2018 — Rated 10 out of 10 by J.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Prompt efficient help in a timely manner.

Report a concern   June 12, 2018 — Rated 10 out of 10 by F.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We have just started the program with Nurse Next Door and have been very satisfied with the care and attention provided up to now.

THANK YOU,

Report a concern   June 6, 2018 — Rated 10 out of 10 by K.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We couldn't be happier with the nurse who looks after us. She takes care of three of my family members, for foot care, and she is superb: professional in skill, yet friendly, reassuring, at ease with dementia symptoms, generous with time and advice - a very positive experience each time.

Report a concern   June 1, 2018 — Rated 10 out of 10 by K.J. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Your attitude of friendliness and whole person care.

Report a concern   May 30, 2018 — Rated 9 out of 10 by P.H. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

NND has been very responsive to my sister's requirements. Only one small glitch in scheduling so far. Appreciate the feedback left by each care giver.

Report a concern   May 24, 2018 — Rated 10 out of 10 by L.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My Mom receives good care and help from Nurse Next Door!

Report a concern   May 23, 2018 — Rated 10 out of 10 by M.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The caregiver we have come to our home.

Report a concern   May 23, 2018 — Rated 10 out of 10 by M.P.K. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The agency provides our mother with outstanding care. Because of NND, we are able to keep our mother at home.

Report a concern   May 23, 2018 — Rated 10 out of 10 by C.K. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The caregiver who helped my husband over two nights provided excellent professional service, was cheerful and dealt well with my often grumpy and demanding husband.

Report a concern   May 9, 2018 — Rated 10 out of 10 by T.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The staff has always accommodated my needs.

Report a concern   May 2, 2018 — Rated 9 out of 10 by M.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Excellent help

Report a concern   April 24, 2018 — Rated 9 out of 10 by C.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Consistent, gentle and caring.

Report a concern   April 2, 2018 — Rated 10 out of 10 by H.A.Y. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very organized, efficient system

Report a concern   March 26, 2018 — Rated 10 out of 10 by B.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

--The Care aide matched to my Mum is excellent
--ability to change/upgrade care to meet my Mum's changing requirements
--willingness to work with me and my Mum to make sure that she is well cared for in her own home

Report a concern   March 12, 2018 — Rated 9 out of 10 by L.D.R.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Service has been almost excellent

Report a concern   February 25, 2018 — Rated 10 out of 10 by R.K. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

the kindness and the nice personalities and the willingness to help

Report a concern   February 20, 2018 — Rated 10 out of 10 by N.L. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

You provided the great services to my mom's home

Report a concern   February 19, 2018 — Rated 9 out of 10 by E.L. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I phoned for help and you responded

Report a concern   February 19, 2018 — Rated 10 out of 10 by E.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We had Wendy! Need I say more? She was kind, compassionate, very accommodating to our needs Including last minute appointments. We looked forward to her visits.... I attribute my mom’s healing to WENDY’S skills in wound care. We miss her already but my mom’s leg looks WONDERFUL.

Wendy’s choice in bandaging were especially fascinating. She put a lot of thought, expertise and care into the goodies she put in her bag so that we would get the best of treatments.

Mama don’t fall again, but if you do..... Nurse Wendy is coming back.

We were greeted with warmth when we phoned the office for help to establish a program for my mom.

I felt a lot of relief that my Mam would get the best through Nurse Next Door and that was a wonderful gift

I want to thank everyone who has made this possible. You, in all of your departments are a special gift and very important and I thank you all for the part you played to help us through this time.

Sincerest blessing and gratitude.
I LOVE you all
First name removed, and Mam.....

Report a concern   February 19, 2018 — Rated 9 out of 10 by S.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We have only been using Nurse Next Door for a couple of weeks so it is a bit early to tell, but so far we are very satisfied and the communication has been good. We had used Nurse Next Door previously many years ago and the communication was very poor which is the main reason we stopped using the service.

Report a concern   February 19, 2018 — Rated 10 out of 10 by K.J. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The people who provide the service are stellar.

Report a concern   February 2, 2018 — Rated 9 out of 10 by K.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We only know your services through one person/representative, but have been more than happy with her and her support.

Report a concern   January 27, 2018 — Rated 9 out of 10 by K.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Toni Crawford is an excellent representative of NND


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