Client Testimonials

From the initial interview with Harry I felt very heard and cared for. He understood what I needed and did not rush through the interview. My first caregiver Puya ( sp?) was a qualified nurse and was extremely knowledgeable, hard working, helpful and personable....My second caregiver ( Stacy) is equally the same.. she knows exactly what is needed , she is hard working and its a pleasure to have her.
In the past WCB has used CBI ? and it wasn't such a good experience..from the scheduling to the workers there was alway's some kind of stress involved.
I am looking forward to complete healing with the help of nurse next door and their great staff.
It is my pleasure to write a review.
Warmly,
Deborra Last name removed

Because you listen to OUR specific needs and accommodate as much as possible. Communication is utmost between client, staff and administration.

All is good.

The LP I hired was professional - on time, did her, job, and even more. She helped me when she didn’t need to. And she was kind, approachable, and great to have a conversation with. She made a stressful situation for our family, a much easier one. Plus, booking was easy and efficient. Great experience from beginning to end. Thank you!

For the most part the caregivers that were sent to our home were very responsible and could be relied on to do a good job. They were always punctual and very caring in their service. Some were very experienced and a few were learning and you could sense their inexperience but all were trying to do their best. I very much appreciated their help.

Initially I had trouble understanding the recorded message which I did articulate to the agent when I later spoke with him.

Setting up my contact/info, etc., by computer was somewhat challenging.

Also there was a glitch in appt. confirmation which I followed up on.

Otherwise the people I dealt with were great.

I really like the ladies they have placed to help my Mom. Its just been a few visits, so I am hoping my Mom can get used to them coming and enjoy them being there, she is in a bad way right now, but we are hoping after her doctors appointment next Tuesday, the doctor may be able to give her some meds to help her with her hallucinations and anxiety. Also I was wondering if you could get the phone number for a company that apparently covers glass door and mirrors. Judith memtioned it to me the first day I met her.

Thank you
Debbie Hearn

Dependability

Support is there when it is most needed in life.

Easy to contact and set an appointment and the people involved were very caring about my needs.

The workers supported me by doing tasks o am unable to do for myself at home.

She was polite and efficient.

Fantastic service, on time and very friendly. Thanks

Very Professional, very responsive, very co-operative. Able to find 'perfect matches'. My uncle began to depend on "Veerpal" - unfortunately she had to leave for personal reasons. He often asks me about her - since his LTC residence has a covid outbreak, no one is allowed in. I'm hoping that once restrictions are lifted, NND can send another perfect match.

The nurses have been very kind and take initiative

Happy with service overall

Always accommodating and trying to fill shifts to best of their ability. Good care too

The right person was referred to me. Kim really helped me, she was kind and patient. She understood my limitations.

I would use Nurse Next Door again and I have already mentioned to others how please I was and was so very glad to have this service.

Thank you

First name removed

Customer Service was A+ start to finish and accommodating changing details with ease, from the Customer Care Reps to the Nurse

The individual who is servicing my needs (DJ) is a very kind person who is fully and capable of providing me the services that I require. Despite my lack of balance I feel very secure when DJ is assisting me to get in and out of the bathtub. I periodically get painful spasm in my shoulder muscles and he is able to readily identify the areas and massage the muscle(s) to relax.

I would not hesitate to recommend him for any in home health care.

Reliable service

When I first called to discuss my situation and needs anyone I spoke to were very attentive,
caring and pleasant always referring to me by name.
Also on the morning I required assistance the Nurse assigned to me showed up on the time
that I was given.
The Nurse was very pleasant, understanding and conducted my requirement in a very professional manner.
I look forward to using Nurse Next Door again.

My aunt who you are caring for, sings your praises!
She has used your services before and was pleased I engaged you again on her behalf.
She has also mentioned her carer’s being both polite and helpful.

I just my caseworker come do the in house assessment and the team was very professional and considerate. Did a thorough exam of my Dad to help understand his situation which was greatly appreciated

Pooja was absolutely amazing and Hurry went above and beyond making the experience as easy as possible. The level of care I received was incredible and was invaluable in my recovery.

Lorraine is awesome ‼️

The care was excellent. Great communication with the family and my elderly parents.

Anna was very professional, knowledgeable and detail-oriented in caring for my mom’s feet. She kindly explained what she was doing and offered suggestions on how to maintain good foot health. Thank you, Anna!

I have used your services twice now, first time many years ago and this latest time.
Both times your people have been professional and very helpful.
I have always recommended you services to anyone that might need your help and expertise.

Thank you
for being there

First name removed

The staff are very accommodating, easy to reach, and willing to listen.