Nurse Next Door Burnaby
209 - 88 Tenth Street
New Westminster
BC V3M 6H8
Canada

Client Testimonials

Report a concern   April 16, 2021 — Rated 9 out of 10 by A.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Jules was the absolutely wonderful!!a!However, one young woman who came on a Sunday, name started with an “A” wouldn’t say a word to Mom!!! My Mom is a nice woman! I did provide this feedback to Harry Portillo.

Report a concern   April 12, 2021 — Rated 10 out of 10 by C.H. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Reliable service that does quality work. Administrative support are very responsive and easy to communicate with.

Report a concern   April 2, 2021 — Rated 10 out of 10 by M.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Good service

Report a concern   March 21, 2021 — Rated 10 out of 10 by C.M.L. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The day care services are helpful and friendly people.

Report a concern   March 20, 2021 — Rated 10 out of 10 by B.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The caring a concern of nurse towards my husband

Report a concern   March 15, 2021 — Rated 10 out of 10 by W.A.M.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Good

Report a concern   March 10, 2021 — Rated 10 out of 10 by D.D.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

NND has responded to any concerns, time changes and have worked hard to find the right fit.
So far, our dealings with Harry, Gilbert, Michael and Pooja have been dealt with professionalism, friendliness, and always with the best interest of their client in mind.

Report a concern   March 8, 2021 — Rated 10 out of 10 by P.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Kind, supportive home health care workers.

Report a concern   February 25, 2021 — Rated 10 out of 10 by R.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The staff is very friendly and professional. I am an 80 year old paraplegic with very poor balance. My main reason for hiring Nurse Next Door is to assist me getting in and out of the bathtub. While in the bath I wash myself but they they scrub my back which, with my current lack of balance, I would not attempt. After drying my back they apply lotion. My back has never felt so good!

I would recommend Nurse Next Door to anyone without hesitation.

Report a concern   February 19, 2021 — Rated 10 out of 10 by J.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

she did a great job!

Report a concern   February 18, 2021 — Rated 10 out of 10 by E.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

They are really kind and patient. Respectful!

Report a concern   February 10, 2021 — Rated 9 out of 10 by A.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Lorraine gets a “10”. Everyone else would rate a “5”

Report a concern   January 13, 2021 — Rated 9 out of 10 by D.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Pricing for foot care

Report a concern   January 13, 2021 — Rated 10 out of 10 by D.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I was very happy for unusual reasons. Ill just say I would definitely use them again. They are very fair in using situations.

Report a concern   December 30, 2020 — Rated 9 out of 10 by J.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Satisfied with service. Would like feedback to the family from the nurse about the ongoing condition of our mom. Also, we pay for care of two, but spend most all of time with only one.

Report a concern   December 24, 2020 — Rated 10 out of 10 by J.E. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Nurse next door was available at short notice and was an amazing support system for us! The service was top notch and really helped our loved one while she was in need. Would definitely use the service again should we need it.

Report a concern   December 23, 2020 — Rated 10 out of 10 by E.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Excellent service. Thank you!

Report a concern   December 17, 2020 — Rated 10 out of 10 by S.A.S.E. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I appreciated the quick response to our request and also the above and beyond attitude of Hurry who was assigned to our case. Thank you and a very Merry Christmas to all the staff that were involved.

Report a concern   December 12, 2020 — Rated 10 out of 10 by G.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Excellent service.

Report a concern   December 2, 2020 — Rated 9 out of 10 by D.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Members of your team have been very responsive to requests and compassionate in providing care and communication regarding schedule and reporting has much improved in the past few months

Report a concern   December 2, 2020 — Rated 10 out of 10 by P.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The kindness of the personal care giver.

Report a concern   December 2, 2020 — Rated 10 out of 10 by D.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very reliable and always keeps in touch

Report a concern   November 26, 2020 — Rated 10 out of 10 by M.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Excellence with all staff. Nurses very caring, efficient and professional.

Report a concern   November 25, 2020 — Rated 10 out of 10 by K.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Because they are very nice!

Report a concern   November 7, 2020 — Rated 9 out of 10 by M.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Pleasant assistance and caring attitude

Response from Nurse Next Door Burnaby:

Hi Mr. Olson,
Thank you for taking the time to respond to our survey.
Our Talent is Caring
Susan
Co-Owner Nurse Next Door

Report a concern   November 5, 2020 — Rated 10 out of 10 by M.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Friendly service

Response from Nurse Next Door Burnaby:

HI Margaret,
Many thanks for taking the time to respond to our Survey.
Our Talent is caring,
Susan
Co-Owner Nurse Next Door

Report a concern   November 3, 2020 — Rated 10 out of 10 by E.H. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My sister and I would like to express our sincere appreciation for all the care and caring Issa has given to our Mom. Her communication and follow up during and after every shift was amazing. She also patiently helped, via a facetime call with Telus, to get my Mom's landline working. Now that's going above and beyond, and we were very thankful she could do that for us. We'd also like to thank all the administration staff for their assistance scheduling Issa, and for accommodating all our last minute changes. We appreciate your patience during this difficult time. It's been great working with all of you, and would definitely reach out again if we need your service.

Report a concern   October 29, 2020 — Rated 10 out of 10 by M.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Every one has been so helpful and patient and has not gotten upset with how slow I am recovering.

Response from Nurse Next Door Burnaby:

Hi Ms. Bergrud

Thanks for responding to the survey.

Our Talent is Caring
Susan
Co-Owner Nurse Next Door

Report a concern   October 15, 2020 — Rated 9 out of 10 by G.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

reliability

Response from Nurse Next Door Burnaby:

Hi Mr. Sumyie,
Thanks for responding to the survey.

Our Talent is Caring
Susan
Co-Owner Nurse Next Door

Report a concern   October 12, 2020 — Rated 10 out of 10 by E.E. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The nurses were very kind and attentive to my mother. She was very happy with their care of her when she was in so much pain.


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