Client Testimonials

Based on my interaction with the team.
I did not get to meet the nurse that took care of my dad unfortunately. However, he would not hold back complaining if there was anything wrong so I am assuming he was happy too.

Manny has been most prompt and reliable and warm toward Bill -- does his voice exercises with him as well. Eileen

Nurse Next Door was there right on time, made my Dad feel safe and well cared for on a tough day for him. Very happy that arranging this was uncomplicated and that Zusette was kind and caring with my Dad 🙂

Nav is a genuine person easy to discuss matters with, very kind caregiver.

They were very prompt and went the extra step to make sure I was properly taken care of. I would definitely recommend them.

Over our association, as needs have evolved,
care options have been adjusted with the client in mind. Whether it is the same caregiver or the timing, it is with the best interest of the client in mind that specific needs are taken into account. Harpreet has been a very stable, kind person in that regard for First name removed.

Everything went very smoothly with no complications.

Our mother is very happy with the service! Thank you.

Very nice people were sent to my home. I could tell that they cared and they were also very knowledgeable.

Mom has dementia. While she is generally very social and good natured she does not like it when strangers are in her home. She also refused to shower. Patricia was able to engage my mom into conversation and while she was unable to get her to shower she performed some light house keeping for us. I appreciate and thank you for the excellent service you provide.

Great attention by Gilbert

Flexible and super responsive to family emergencies and all that. Great to work with at the nursing team members are A-1

Friendly and delightful nurses.

The caregiver provided for my Mom while she was in hospital really helped. They provided support and comfort. The schedulers did an amazing job coordinating in spite of my changes. I would definitely use this service again.

Staff are caring, reliable, and have made extra efforts to ensure my loved one 's needs are met. The schedulers have great communication and are always willing to do their best to ensure the shifts are filled to the best of their ability, which I know is challenging with the current staff shortages in healthcare. Thank you.

The home care nurse did a wonderful job on my diabetic feet that was long over due and she was great to deal with. Thank you for the great service.

My nurse was attentive, alert, understanding and able to chat while accompanying me. She was a huge help.

the nurse was great and very attentive

i was very happy with the service i recieved

Wendy is a gem. Her visits are the highlight of my mothers week!

The "nurse" was caring and very considerate. I felt very safe and she helped me get in and out of the car. I felt very cared for. I would use Nurse Next Door again and I have already recommended NND to friends even to someone in Chilliwack, not sure if you have an office there but I told her to check it out.

From the initial interview with Harry I felt very heard and cared for. He understood what I needed and did not rush through the interview. My first caregiver Puya ( sp?) was a qualified nurse and was extremely knowledgeable, hard working, helpful and personable....My second caregiver ( Stacy) is equally the same.. she knows exactly what is needed , she is hard working and its a pleasure to have her.
In the past WCB has used CBI ? and it wasn't such a good experience..from the scheduling to the workers there was alway's some kind of stress involved.
I am looking forward to complete healing with the help of nurse next door and their great staff.
It is my pleasure to write a review.
Warmly,
Deborra Last name removed

Because you listen to OUR specific needs and accommodate as much as possible. Communication is utmost between client, staff and administration.

All is good.

The LP I hired was professional - on time, did her, job, and even more. She helped me when she didn’t need to. And she was kind, approachable, and great to have a conversation with. She made a stressful situation for our family, a much easier one. Plus, booking was easy and efficient. Great experience from beginning to end. Thank you!

For the most part the caregivers that were sent to our home were very responsible and could be relied on to do a good job. They were always punctual and very caring in their service. Some were very experienced and a few were learning and you could sense their inexperience but all were trying to do their best. I very much appreciated their help.

Initially I had trouble understanding the recorded message which I did articulate to the agent when I later spoke with him.

Setting up my contact/info, etc., by computer was somewhat challenging.

Also there was a glitch in appt. confirmation which I followed up on.

Otherwise the people I dealt with were great.

I really like the ladies they have placed to help my Mom. Its just been a few visits, so I am hoping my Mom can get used to them coming and enjoy them being there, she is in a bad way right now, but we are hoping after her doctors appointment next Tuesday, the doctor may be able to give her some meds to help her with her hallucinations and anxiety. Also I was wondering if you could get the phone number for a company that apparently covers glass door and mirrors. Judith memtioned it to me the first day I met her.

Thank you
Debbie Hearn

Dependability

Support is there when it is most needed in life.