Nurse Next Door Burnaby
209 - 88 Tenth Street
New Westminster
BC V3M 6H8
Canada

Client Testimonials

Report a concern   June 6, 2018 — Rated 10 out of 10 by K.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We couldn't be happier with the nurse who looks after us. She takes care of three of my family members, for foot care, and she is superb: professional in skill, yet friendly, reassuring, at ease with dementia symptoms, generous with time and advice - a very positive experience each time.

Report a concern   June 1, 2018 — Rated 10 out of 10 by K.J. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Your attitude of friendliness and whole person care.

Report a concern   May 30, 2018 — Rated 9 out of 10 by P.H. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

NND has been very responsive to my sister's requirements. Only one small glitch in scheduling so far. Appreciate the feedback left by each care giver.

Report a concern   May 24, 2018 — Rated 10 out of 10 by L.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My Mom receives good care and help from Nurse Next Door!

Report a concern   May 23, 2018 — Rated 10 out of 10 by M.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The caregiver we have come to our home.

Report a concern   May 23, 2018 — Rated 10 out of 10 by M.P.K. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The agency provides our mother with outstanding care. Because of NND, we are able to keep our mother at home.

Report a concern   May 23, 2018 — Rated 10 out of 10 by C.K. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The caregiver who helped my husband over two nights provided excellent professional service, was cheerful and dealt well with my often grumpy and demanding husband.

Report a concern   May 9, 2018 — Rated 10 out of 10 by T.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The staff has always accommodated my needs.

Report a concern   May 2, 2018 — Rated 9 out of 10 by M.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Excellent help

Report a concern   April 24, 2018 — Rated 9 out of 10 by C.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Consistent, gentle and caring.

Report a concern   April 2, 2018 — Rated 10 out of 10 by H.A.Y. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very organized, efficient system

Report a concern   March 26, 2018 — Rated 10 out of 10 by B.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

--The Care aide matched to my Mum is excellent
--ability to change/upgrade care to meet my Mum's changing requirements
--willingness to work with me and my Mum to make sure that she is well cared for in her own home

Report a concern   March 12, 2018 — Rated 9 out of 10 by L.D.R.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Service has been almost excellent

Report a concern   February 25, 2018 — Rated 10 out of 10 by R.K. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

the kindness and the nice personalities and the willingness to help

Report a concern   February 20, 2018 — Rated 10 out of 10 by N.L. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

You provided the great services to my mom's home

Report a concern   February 19, 2018 — Rated 9 out of 10 by E.L. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I phoned for help and you responded

Report a concern   February 19, 2018 — Rated 10 out of 10 by E.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We had Wendy! Need I say more? She was kind, compassionate, very accommodating to our needs Including last minute appointments. We looked forward to her visits.... I attribute my mom’s healing to WENDY’S skills in wound care. We miss her already but my mom’s leg looks WONDERFUL.

Wendy’s choice in bandaging were especially fascinating. She put a lot of thought, expertise and care into the goodies she put in her bag so that we would get the best of treatments.

Mama don’t fall again, but if you do..... Nurse Wendy is coming back.

We were greeted with warmth when we phoned the office for help to establish a program for my mom.

I felt a lot of relief that my Mam would get the best through Nurse Next Door and that was a wonderful gift

I want to thank everyone who has made this possible. You, in all of your departments are a special gift and very important and I thank you all for the part you played to help us through this time.

Sincerest blessing and gratitude.
I LOVE you all
First name removed, and Mam.....

Report a concern   February 19, 2018 — Rated 9 out of 10 by S.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We have only been using Nurse Next Door for a couple of weeks so it is a bit early to tell, but so far we are very satisfied and the communication has been good. We had used Nurse Next Door previously many years ago and the communication was very poor which is the main reason we stopped using the service.

Report a concern   February 19, 2018 — Rated 10 out of 10 by K.J. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The people who provide the service are stellar.

Report a concern   February 2, 2018 — Rated 9 out of 10 by K.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We only know your services through one person/representative, but have been more than happy with her and her support.

Report a concern   January 27, 2018 — Rated 9 out of 10 by K.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Toni Crawford is an excellent representative of NND

Report a concern   January 27, 2018 — Rated 10 out of 10 by E.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I have received personalized service from Beth Williston that has taken my friend in care from extreme reluctance to any companion arrangement to now having 14 hours a week. The companions are carefully matched to my friend's needs.

Report a concern   January 21, 2018 — Rated 10 out of 10 by L.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The personable and skilled staff!

Report a concern   January 20, 2018 — Rated 10 out of 10 by R.J.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We are happy with your service!

Report a concern   January 20, 2018 — Rated 10 out of 10 by J.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Nurses like Martha! ❤️

Report a concern   December 23, 2017 — Rated 10 out of 10 by C.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Mom's acceptance of the service mostly. She didn't feel the same about Fraser Health services. I appreciate that NND will do cleaning and shopping as well.

Report a concern   December 12, 2017 — Rated 10 out of 10 by B.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Service meets my Mum's current needs. Plus there is the ability to scale up if necessary i.e. service is flexible. Care providers are caring, prompt and don't need much direction. Having a vehicle to drive my Mum for her errands is very important. My Mum is happy with the service.

Report a concern   November 29, 2017 — Rated 10 out of 10 by R.J. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Friendly helpful assistance with my needs. Nice to have people to chat too when no one has time. Very good skils.

Report a concern   November 29, 2017 — Rated 9 out of 10 by M.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Excellent, punctual,friendly, application of service that fills a need

Report a concern   November 6, 2017 — Rated 9 out of 10 by G.W. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Depends upon the personality match between the care provider and the client for ongoing services. After a couple of sessions, with others, we ended up with the perfect match for our mom. We are very happy.

Phone interaction with NND has been very helpful and productive.
Thank you.
We appreciate how NND is able to meet our needs- which are usually requested on short notice.

All in all very satisfied.


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