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Customer Testimonials
Quick honest assessment and service
My bike was repaired to like new!
They were very helpful in recommending and sending out my FOX Step-Cast 34 Performance fork for maintenance and tuning to my weight and riding style. I would use their expertise again.
i appreciated the quick, knowledgeable, friendly service I received, yesterday!
Service was astounding!
The sales associate was very knowledgeable and very polite
Expert technicians put my bike back in shape for a sprint triathlon and were willing to jump the wait line so that I could keep training. I had forgotten how nice my bike was until they got it back in tiptop shape.
You had what I wanted
Ross is a great mechanic. He has been taking care of my bicycles for years. He is the reason why I keep coming back.
Trek Villa Park was wonderful !I would recommed them to everyone
Very knowledgeable
Great bikes and professional staff.
The staff was helpful in recommending a bike chain and telling me how to replace it.
Great customer service. Always knowable and friendly staff.
I had a thorough consultation with a technician prior to making a decision on how to handle my bike issues and everything was explained clearly and in detail. I was given different options with the positives and negatives about all options.
My bike was returned to me in excellent condition.
Great service.
You staff was so very helpful in helping me send a bike to my granddaughter across the country.
Friendly customer service
Very helpful service. Got lucky in that my issue was resolved quickly. I like the service / loaner policy. Store itself looks well stocked. Staff is knowledgeable and willing to help. While I miss the old owners, give this new staff a try!
Excellent service and turnaround time!
staff very helpful
I took my Trek Slash bike there for service, and I am very satisfied. The staff are very reliable and professional.
Great store. Very helpful staff. Not pushy and very knowledgeable.
Service is excellent.
they were very good
The people working that day were so helfpul. It was nearing end of day, and I came in with a request to service bike tires. They first tried to reseat the tire and were able to improve, but recommended if I rode the tires and still felt the same tirewall bump out issue, recommend replacing them. I ended up going with new tires and tubes as the cost was reasonable, and they worked it in right there and was out the door in about 15-20 minutes. I appreciated the patience and service I was given and ultimately felt good about my decision to just get new tires. They're on my bike now and am looking forward to the next ride.
The customer service was exceptional. Kirk in sales went out of his way to help me select the right bike and made sure it fit correctly. Then he encouraged me to take a thorough test ride before making my purchase…Thank you!
Great service!
Great customer service. Never get disappointed visiting there
I love my bike!!
The sales team is so friendly and helpful! I’ve purchased 3 bikes there in the past year. This time I went in for a repair. Always professional and kind!