Trek Bicycle Villa Park
240 West St. Charles Road
Villa Park
Illinois 60181
United States

Customer Testimonials

Report a concern   June 9, 2025 — Rated 10 out of 10 by K.D. Trek Bicycle Villa Park
What do you like about our products and services?

GREAT JOB MY SON LOVES HIS BIKE!

Report a concern   June 4, 2025 — Rated 10 out of 10 by P.W. Trek Bicycle Villa Park
What do you like about our products and services?

The Kirk was above and beyond. For the $35 I paid for the repairs, I feel i got so much more. He was very knowledgeable, friendly and competent. Repairs were done in about 15 minutes. On a scale of 1 to 10, Kirl was 100! Thanks again, Kirk.

Report a concern   June 2, 2025 — Rated 10 out of 10 by B.G. Trek Bicycle Villa Park
What do you like about our products and services?

Team was extremely helpful

Report a concern   June 1, 2025 — Rated 10 out of 10 by M.K. Trek Bicycle Villa Park
What do you like about our products and services?

Service was fast, thorough and friendly. Tech was knowledgable.

Report a concern   May 31, 2025 — Rated 9 out of 10 by T.K. Trek Bicycle Villa Park
What do you like about our products and services?

Convenience

Report a concern   May 31, 2025 — Rated 9 out of 10 by J.O.C.Y. Trek Bicycle Villa Park
What do you like about our products and services?

Trek is a given trustworthy brand. The best attribute about Village Park Trek is the staff. Informative, nurturing and professional.

Report a concern   May 29, 2025 — Rated 10 out of 10 by J.B. Trek Bicycle Villa Park
What do you like about our products and services?

The sales staff went through each bike I was interested in and gave me informed information, making it easier for me to chose the right bike for me. Excellent service!

Report a concern   May 27, 2025 — Rated 10 out of 10 by D.D. Trek Bicycle Villa Park
What do you like about our products and services?

Outstanding service. Kirk quickly assisted me when I experienced a rear tire flat.On the following day, I was riding my bike and noticed gears were not changing as well as it prior to my tire change.Kirk quickly assisted me even prior to the business opening.

I greatly appreciate this kind of service. I’m a lifelong Trek biker. I purchasedmy first track bike back in 1991. I’m happy to have this new Trek store and service center in DuPage County.

I have told my fellow bike riders

Many thanks,
First name removed

Report a concern   May 26, 2025 — Rated 10 out of 10 by K.C. Trek Bicycle Villa Park
What do you like about our products and services?

Ethan was extremely helpful. Educational salesman without pushing product.

Report a concern   May 25, 2025 — Rated 10 out of 10 by A.S. Trek Bicycle Villa Park
What do you like about our products and services?

Quality

Report a concern   May 25, 2025 — Rated 10 out of 10 by W.G. Trek Bicycle Villa Park
What do you like about our products and services?

Very nice staff made buying my kiddo
Her first bike a breeze

Report a concern   May 25, 2025 — Rated 10 out of 10 by C.R. Trek Bicycle Villa Park
What do you like about our products and services?

The mechanics make the shop what it is. My
time up came out fantastic! Ross the mechanic is the man!

Report a concern   May 25, 2025 — Rated 10 out of 10 by P.A. Trek Bicycle Villa Park
What do you like about our products and services?

Always great sevice!

Report a concern   May 24, 2025 — Rated 10 out of 10 by J.F. Trek Bicycle Villa Park
What do you like about our products and services?

Quick and friendly service.

Report a concern   May 24, 2025 — Rated 10 out of 10 by J.V. Trek Bicycle Villa Park
What do you like about our products and services?

Sales personnel are very knowledgeable in their trade. Also they are well versed in equipment that will make your ride even more enjoyable! I worked at a sportshop so yes very good service and professional as well. Thank You.J.V.

Report a concern   May 23, 2025 — Rated 10 out of 10 by G.H. Trek Bicycle Villa Park
What do you like about our products and services?

It was a great experience. No fuss, easy, great customer service

Report a concern   May 22, 2025 — Rated 10 out of 10 by C.C.U. Trek Bicycle Villa Park
What do you like about our products and services?

I bought a bicycle for my son's birthday. The people helping were very kind and professional. I was asked information regarding my son and from there, he gave me suggestions. They gave me enough information to make the best choice in purchasing the bike. I felt comfortable, and without pressure. It felt genuine. I will definitely come back to this store and recommend it to friends and family.

Report a concern   May 20, 2025 — Rated 10 out of 10 by J.G. Trek Bicycle Villa Park
What do you like about our products and services?

Friendly and informative.

Report a concern   May 17, 2025 — Rated 10 out of 10 by M.C. Trek Bicycle Villa Park
What do you like about our products and services?

Simple tire fix but I would recommend this shop to anyone.

Report a concern   May 17, 2025 — Rated 10 out of 10 by L.W. Trek Bicycle Villa Park
What do you like about our products and services?

My rear brakes needed repair. I brought my bike in to Trek, and Kirk knew exactly what needed to be done. He was able to replace my brakes under warranty. He thought it would take five days, and he got it done the very next day! He explained everything to me thoroughly so that I could understand. I would totally recommend this shop to everyone! They are friendly, knowledgeable, and work for the customer.

Report a concern   May 17, 2025 — Rated 10 out of 10 by S.M. Trek Bicycle Villa Park
What do you like about our products and services?

It was all very well explained before any work was done.

Report a concern   May 16, 2025 — Rated 10 out of 10 by J.V.S. Trek Bicycle Villa Park
What do you like about our products and services?

Great products and top notch service

Report a concern   May 15, 2025 — Rated 10 out of 10 by H.D.L. Trek Bicycle Villa Park
What do you like about our products and services?

Flat tire fixed before I chose new gloves. Efficient

Report a concern   May 15, 2025 — Rated 10 out of 10 by L.S. Trek Bicycle Villa Park
What do you like about our products and services?

Thank for fixing my bike . I will recommend others your service was great, from beginning to end 🤗

Report a concern   May 14, 2025 — Rated 10 out of 10 by B.P. Trek Bicycle Villa Park
What do you like about our products and services?

Got greeted right away by a technician about potential repairs, he talked over the concerns I had and ended up getting the bike fixed within hours and I had an idea for the timeframe for the more involved repairs that wouldn't yet be a concern.

Also got help getting a new helmet. Great service, thank you.

Report a concern   May 13, 2025 — Rated 10 out of 10 by A.P. Trek Bicycle Villa Park
What do you like about our products and services?

Great selection of Trek bikes and extremely friendly and helpful staff!

Report a concern   May 13, 2025 — Rated 10 out of 10 by T.G. Trek Bicycle Villa Park
What do you like about our products and services?

great service!

Report a concern   May 11, 2025 — Rated 10 out of 10 by B.S. Trek Bicycle Villa Park
What do you like about our products and services?

I’m kind of a bike nerd. So, everything

Report a concern   May 11, 2025 — Rated 10 out of 10 by H.S.S. Trek Bicycle Villa Park
What do you like about our products and services?

Good helpful people

Report a concern   May 9, 2025 — Rated 10 out of 10 by M.M. Trek Bicycle Villa Park
What do you like about our products and services?

Ethan at your Villa Park (IL) store was incredibly helpful and patient and I love my new Trek Domane bike!

First name removed


Privacy Policy