Client Testimonials
Great experience overall. Loved the facilities. Staff was great. Will be back!
It was quiet, clean, and relaxing
Chloe in Burlington was amazingly helpful for our first visit. We loved the whole experience and will definitely be back as often as possible.
I loved how private the rooms are and how I had everything that I needed in there to make my experience better.
The staff was very friendly! The facilities were clean and having the ability to get ready after was perfect. Having a private suite is wonderful as is the tv. We didn’t use it but had I been alone I would have!
The staff at the Burlington location are friendly, kind and caring. The experience itself is also rejuvenating.
The rooms are clean and relaxing. Service is great. Always leave satisfied.
Great experience
Relaxing, Refrrshing, and Good.
Such a great experience!
Southie location is superior to all of the rest! We had a very difficult experience with the Burlington location and the staff at Southie made our experience so much better!
When we bought class packs for Black Friday, we were told by Burlington that we could use them once the Assembly location reopens. However, it’s still not open, so we decided to try another location. Burlington told us we could not reinstate our packages since they apparently expired without warning. They were not able to help us, and when we asked to escalate this issue, they never called back.
Thank you again to Southie for making all the difference and helping us have a great experience!!
Very relaxing & nice staff!
Clean, beautiful space. Simple and minimalistic, functional, everything is ready to use, self explanatory, very well designed. One suggestion, it would be good to have something on the floor to prevent slipping, as a couple people already slipped and could have had dangerous falls. We put down a towel in our room afterwards.
First timer. Facility was clean and I enjoyed the experience. The employee walked me through the process and gave me tips which was great.
Privacy
Ambience
Alexa helped me out today and she is amazing! I honestly wish I could clone her and hire one.
Always so clean and everyone is so friendly, just a great experience.
Relaxing and recovering experience
Cleanliness
Ease of use
Everything! I had never done a cold plunge before, and what a great experience. Every time I leave there I feel refreshed and energized!
The customer service rep was really nice and helpful to us. We went in knowing exactly how everything works. The privacy was amazing and the area was clean. Will definitely come back.
I thought the staff was friendly and it was a great experience.
Jenny and Chloe were extremely friendly at the Burlington location. They explained everything and me and my partner had a great/relaxing experience. We can’t wait to go back!
Great service, showed me everything very well deff be going back
Relaxing, great service
great staff, clean studio, beauty bar was full, and overall just such a relaxing and rejuvenating experience!!
Clean facilities, relaxing time
Loved it!
I loved the personalization of it. I felt very comfortable. It was very clean and relaxing.
Great experience overall.
Private room, time to relax, friendly staff, tv option