3396 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Complimentary dog wash upon going home.
Fantastic groomer and great staff that speak People and dog!
I loved your facility and location, but all 3 dogs wreaked of urine odor when I picked them up,
Also, the waiting area is small, and the dogs have little outdoor areas.
Friendly, caring staff who love my dog and make her happy to go back!
Wish that the dogs were allowed outside to go to the bathroom , or have dogs take turns going out on small walks . I know this might be a liability issue though.
Having a coach in room at all times, and being able to watch your dog via the cameras.
Benny had his meet & greet. The staff was very caring, kind and patient with our puppy. They put him in a play group with similar size dogs to make him feel comfortable. He had a wonderful experience and went home very happy.
He passed the meet & greet. Therefore, we’ve decided to use your boarding service for Benny while we’re on vacation.
You guys run a first class operation. Your love for dogs is quite evident. I've had nothing but great experiences with my dog.
Carrie is the best!!
Your staff is friendly, engaging, and excited about their work. I feel like leaving my dog with them is the best decision I could be making.
Thank you for your excellent service,
Everyone is very friendly. My dog loves daycare seeing all of his friends; two and four legged. I like the fundraisers and the great cause they benefit.
The staff is so personable and definitely take the best care of our boys! They text us with any concerns or just cute photos of how they are doing with their “friends” during their stay! 100% recommend Dogtopia!!
The staff is very good. Responsible, caring and courteous .
Really caring and patient with the puppies :)
Very friendly staff, clean, great amenities and good communication.
The staff is great! Love the doggie cameras! Confidence our dogs are safe and well cared for in our absence.
Daisy loves it there. We are never worried about her because we know she is well taken take of.
You really know dogs well, you care, and it shows!
Super friendly staff! Very knowledgeable and helpful.
Very conscientious staff. Clean facility. Excellent groomer. What not to love.
Friendly, good trainers
I like how you have the dogs separated based on their size, and personalities. I also like being able to log in and check in on him via the camera/app.
The staff is so friendly and accomodating to our needs and they know my puppy by sight they take good care of Milo. Milo arrives early and is greeted with love everything
Everyone is always friendly and treats Autumn very well. Autumn is shy and they are really patient with her.
Friendly employees. Attention to the pets.
My dog loves all of them.
Every person there is dedicated to caring for the dogs that come in. My little dog loves it there.
Everything friendly excellent services
I used to think well of Dogtopia but I am very upset. My dog has a severe case of kennel cough that she got from boarding for a long weekend. When I called to report it so that the staff could let other owners know and keep an eye out I was told that they had had a couple of cases already that month, the most recent being diagnosed less than a week before my dog started boarding, which is well within the incubation period for other dogs who may have been exposed but still attending daycare/boarding. This is completely unacceptable. If I had known I never would have let her board there. It didn’t sound like the staff had any intention of doing anything differently now either.
Staff is very knowledgeable and friendly and trustworthy. Place is kept nicely and can tell the dogs are very well taken care of!