based on 178 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff!!! They are always so friendly and great with our pups!!
Workers are very friendly and capable.
Theme events and enrichment activities. Socialization with other pups of size and grooming and boarding under one roof
Gallo loves coming to Dogtopia. Gets to run around with all of his friends. Always clean and nice environment when I take him there. Would recommend to anyone.
Everyone is very friendly and Winnie loves her new friends!
The staff is great, they are always helpful and kind
Everyone was a wonderful from the Owners barber and Peggy to All the staff members. I received texts answers to my concerns, very accommodating ! Aimee also received all the attention she needed from the compassionate, caring staff...
Very clean, Aimee did not come home stinky . She came home a very happy pup!
Aimee, my golden doodle enjoyed her stay so very much.
She will be can. I highly recommend you give your pup a chance at a wonderful experience.
The personal attention given to each dog is fabulous! Alexis and the entire team treat every dog like their own. The facility is kept extremely clean and there are always fun activities for the dogs. My pup loves going to Dogtopia and seeing all of her friends every day. I am so appreciative of the great care my Maggie receives every day. I rave about Dogtopia to anyone who will listen!
Even though we are part time all staff members seem to know my dog.
Price too expensive for not having an outdoor space
Friendly staff, clean facilities and the webcams so I can get a peek at my pup while I’m away.
Daycare!!
All of the staff were clearly very dedicated to the dogs' welfare and happiness. I felt that my dog was in good hands.
Thank you Jenna for trusting us with Virgil. He is a great addition to have around and cant wait to see you guys again. We love the Emotional support Possum!
I was out of the country. You demanded I have someone pick my dog up immediately because of ‘Happy Tail.’
We found absolutely no evidence of tail injury.
You exhibited zero problem-solving skills.
I’ve boarded my dog dozens of times with no issues the boarder couldn’t solve.
0 - Not Likely (your survey words) woefully misrepresent my lack of enthusiasm or confidence for your services, and I’ll gleefully share my opinions of you with others, as any good operator should prefer.
The staff is amazing and my fur baby was very relaxed.
Very clean and engaging place. The dogs are well cared for, the staff is friendly, knowledgeable and caring. Playtime is well monitored. I like that we could see the dogs playing on the camera and we were able to tour the facilities. The rubber mats covering the floors, the air conditioning, cleanliness and great staff are all important to us.
Our dog is happy to go there, and comes back exhausted. She loves it there.
My dog has a great time there was the other dogs and staff. I like the theme special days and the attentiveness.
I just didn’t feel right this time around. During drop off they didn’t seem to know we were dropping off our dog. Seemed chaotic and seemed to have p power at facility. Did not ge a response back from facility till 48 hours after initial contact. Cameras were not working, did not know that there’s a new app. During my first call to facility felt very cold no apology for 48 hour response time. Just didn’t feel like family this time around. Maybe new staff not sure but I personally didn’t feel that connection I felt from past visits.
Convenience of the daycare location was great. Services and prices for them seem to be in line with other similar businesses in the area. I wanted to use the video service to watch my dog during her week long stay with you, but had a great amount of difficulty creating and using an account and password from my computer. I was eventually able to get the username and password to sync up, but after that one successful time, I was too frustrated to keep trying over and over again. The program clearly needs some work.
How happy my dog is to go there.
outside space and plenty of indoor space
I like the way you attend specially to every dog and their personalities and needs - especially my Gino!
Something changed with the new management. I noticed a lot less dogs attending the days when I’d check in on the cameras. The rooms used to be packed. If we weren’t moving, I think I’d be ending the membership anyways. And we were told to make it known when Leo’s last day was so they can do something special, so we did, and then doesn’t seem like anything happened nor did they seem to know when I cancelled the membership. Kind of disappointing.
Very dog friendly compared to other traditional kennels. Our dog had plenty of time to interact with other dogs as well as the staff.
I love the staff! They really care about the dogs and make sure they are safe and happy.
All employees are very friendly. Facility is clean. I like that there is always an employee in the room with the dogs- just in case.
The staff is amazing - I feel so comfortable leaving my best buddy with them, for the day, or an extended visit. I really appreciate your services and the quality of care you provide. It is great to have the webcams available to check on my pup. Thanks again.
Everything!
You guys are greet! The employees are all wonderful. The only thing I would ask is please fix the cameras on the days when they are turning off on times outside of nap time. Sometimes the cameras are not on, even though it is not during the 12-2pm nap time when they are not on anyway. Thank you!!
Staff are amazing with the dogs and owners