based on 1132 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome place!
Staff are great and Lily loves coming.
Your front desk staff is amazing and so people and dog-friendly. I was a little disappointed the $99/week required 8 weeks, because I had chosen to daycare with you this summer without trying a couple other places based on that deal (but am only in Portland 4 weeks this summer). Then, there's no half day pricing packages, so I'm trying to align my work with 3 full days/week of daycare for Charlie, but the full days are a little long for him. When I went to pick him up at 4 on Wed, he was beat, but I was watching the young woman in with all the dogs on Wednesday afternoon -- there were maybe less than 10 in the super small dog area, but there were so many on the other side of the gate where she was. I watched her just wrangle dogs around for more than 5 minutes before she could even get over to Charlie, and then letting him through, without letter other dogs in/out was really just a lot of pushing and pulling. Then, the same thing getting him into the gate to go home. All told: You don't need to do anything to make things right. I'm still planning to bring Charlie 3/week for a couple more weeks, and I haven't spoken negatively to anyone. I just wouldn't refer anyone in answer to your email based on her seeming overwhelmed and the lack of attractive PT packages.
The staff is welcoming and Ava seems to love going there.
We have been coming to Dogtopia for years. They take great care of our dog and she comes home super tired! Love watching her on the webcam❤️
The care given each individual.
The facility is clean and open. The staff is absolutely fantastic, they know the dogs by name after the first visit. My 2 dogs love going to see there new friends.
We love that Pixie gets the attention she needs every day. Everyone treats her like family, and it's obvious they genuinely care about her. We also absolutely love their groomer—she's an absolute doll! Knowing Pixie is so well cared for gives us complete peace of mind.
Jaxon loves his days at Daycare, het gets so excited in the morning when we leave. Love all of the staff, they are so wonderful to work with
Thank you so much, Kathe! 🧡 Hearing that Jaxson gets excited for daycare and can't wait to come in makes our day. We love seeing his happy face and truly appreciate your kind words about our team. Thank you for trusting us with Jaxson—we're so grateful to have you both as part of our Dogtopia family! 🐾
Too expensive
Super friendly and professional
There was very poor communication about my dogs stress levels during her visit in early June. When I picked her up, I was told that “she was shy at first and then did great”. At her following visit on June 13, I got a text saying that staff could not get her harness off and they were concerned she would anxiously snap at other dogs, like at her last visit. This was news to me! I would not have brought her back to a stressful situation, had I known. The update on the harness also came hours into her stay, an odd delay. Overall, I won’t be back because she is stressed by the environment and I wouldn’t recommend Dogtopia because of the poor communication.
Great staff and our dogs are always excited to go there. Appreciate the video cams too.
Recently, I found myself having to go to the emergency room. My biggest concern was; what was I going to do with my dog, Rocket. Without hesitation, when I called Dogtopia and I told them the situation they said, “of course they would take Rocket in.” When I got released from the hospital I talked to Blake, the manager. He stated that he sees us as family . He truly puts his money where his mouth is. I HIGHLY recommend them for your dog’s needs. Thank you Dogtopia of Decatur ❤️
The loving care given to my pooch and the ability for her to get exercise during the day and socialize with the other dogs.
Friendly and caring
Friendly and responsive staff
I am very pleased with the staff . They are just great with my pups . We’ve used daycare & boarding & grooming for their nails. Left my pups there knowing I they were in good hands . When we arrive my pups are greeted like they’re visiting with their very best of friends. On our ride there I tell them we’re going to day care & your gonna see your friends. They get so excited. lol . I would 100% recommend Dogtopia of Easton . Thank you for taking such good care of Jake & Molly
All the staff members are incredibly kind and patient with the dogs. They are also very dedicated to addressing any issues or problems that may arise throughout the day. It's reassuring to know how gentle and caring they are while taking care of my dog during the weekdays. It feels wonderful to see my dog excited and eager to play! My dog doesn't see me when we enter the lobby. she runs towards the playroom :') It's adorable and just so sweet
Prompt Responses to Inquiries
Clean Facilities
Friendly / Knowledgeable Staff
Staff Knows My Pets habits
Easy Drop/Pickup
Friendly staff that seem really interested in caring for your dogs. Getting photo updates. Additional options like snacks/treats, events etc
the employees really do love their job and the dogs/ they great my dog every time I bring her and love up on her. they have no problems bathing her and shes a big german shephard.
I dropped my dog off around 4 pm on June 11, 2026, informing staff that I would be returning on June 18, likely after the usual close, but requested a late pick up. Airport delays had me running very late, so I called from the car just to check that I could get my dog after about 8:30 pm. Here is what I was told. No, because there was no credit card on file, and the person on the call, who could make a payment transaction, would be leaving. I thought this could be fixed as my credit card was beside me in the car, and anyway, I have the number memorized. But that was not possible because the person on the phone could not enter the credit card number manually. Amazing. Any other business can handle this, but Dogtopia cannot? I did have a card on record, but your "new system" did not transfer the card over. So, mistake number one, when I dropped my dog off, someone should have checked to see if there was a card on file, especially as I told them it would be a late pickup. Mistake number two is designing a system that does not allow manual entry of credit card numbers. Mistake number three is having someone tell me that they understand my dilemma, but are not able, authorised, or willing to do anything about it. Fortunately, I was able to find someone close by who could do the pick up, but that might not always be possible. This has me questioning whether I should leave my dog at an establishment where the staff are not sympathetic to the owner's circumstances and are not willing to work to find a solution. They would rather just say sorry, no.
We've only used grooming service and are extremely happy.
Chavo is treated very well. I feel like they look after him like I would.
Easy drop off. Feedback from Staff.
The staff is always friendly
We love having Chip board at Dogtopia when we are away. The staff is so friendly and caring.
Great service and care
Great communication and care for me puppy.