based on 1055 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff are friendly and I have complete confidence that they are looking out for the best interest of my dog.
Friendly and knowledgeable staff
Friendly and caring staff, exceptional grooming services, and easy to use app to manage appointments. Being able to take our dogs to Dogtopia Harrison Ave, and knowing the love and care they will get, is one of the most valuable services we use in our lives.
Price, professionalism, staff
Our dog loves the staff at the place.
they are excellent with my dog, who loves to go there. very friendly on top of any issues that might occur.
Everything
They are always happy to see my happy Labrador!!
-Very friendly and helpful staff.
-Ability to access doggy cam when I miss her and want to see how she's doing
-She LOVES Dogtopia days, and it lets her expend her energy
Kobe loves everyone and they love him I wouldn’t take him anywhere else .
My dog was scared and hid under the table. I had hoped that one of the helpers would have engaged with him more. Also, to make sure he drank enough water. He was very parched when he came home.
Friendly staff and love for your animals they really care about and they are passionate about what they are there for
Friendly and competent service.
People seem to be friendly knowledgeable about dogs and they seem to legimately like the dogs.Place is clean which is tough to do while caring for animals.The staff keeps you informed about any issues with pets in their care. Never have a problem with the bill. Try to plan activities for the dogs.Biggest thing is my dog likes going there.
Prompt responses on any questions
My dog loves it there.
Spa clipped my dog nail very bad. She bleed for most of the weekend. No one mentioned the issue when I picked her up. After seeing blood all over the car seat I took her back into Dogtopia. The guy put some kind of glue on her toe but it did not work. I’ve been cleaning carpet all weekend.
Everything the efficiency of the staff!
The staff and how excited our Cooper is to get here
My puppy comes back soooo tired! I absolutely love it!
Everything! Scheduling is easy and the staff is wonderful. Our dogs love it there and are always exhausted from playing there with their friends.
Clean facility with great helpful staff. I know my dog is well taken care of
From customer service, to treatment of pups while at day care, to checking out. All around awesome establishment that allowed me to feel comfortable about the care of my pups.
Wonderful is the word I can say.
They don’t just put the dogs in a crate and forget about them. They play, keep them active, they have activities for them.
I love the fact they do meet and greets, clean very well every day. I like the fact that if another dog is sick or have any issues they are not permitted to stay, that keeps all the dogs from coming down with illness .
I also like the fact that the smaller dogs are separate from the bigger ones .
My dog loves it so much that he actually is “ depressed” and well as tired for a couple days. I believe it’s because he misses it and he is so active which we can’t do as much at home due to our work schedules. My only regret is we can only bring him when we go on vacation. If we lived closer or I worked close to Dogtopia, I would bring him every day.
But another reason we think so highly of the place is they truly love your dog and show them love when you aren’t there . Thank you Greensburg PA Dogtopia
Flexible hours for drop off and pick up and friendly staff.
Daycare , boarding, spa
The inability to charge an on-file credit card extended the process of checking-out and made it less smooth for me and the others before me. Some of the staff appeared disheveled and overworked, which I have not seen before. The video feed continues to be glitchy and freezing constantly, and I depend on it to make sure my dog/s are being cared-for and are having a good time.
The communication from the staff on how Roxie was doing. When she was struggling & what they were doing to comfort her.
We absolutely love Dogtopia! ! Ruby Ray has always been treated like a princess and she waits at the door for one of the staff members to come and get her. Our new baby Wren “Wrenny”, is an addition to the playgroups now, and he is thrilled! Everyone there is so friendly and I wouldn’t recommend anywhere else!
Hi Courtney,
Thank you so much for your kind words! We’re thrilled that Ruby Ray feels like a princess and that Wrenny is loving his time in the playgroups too. It’s wonderful to hear that both of them are so excited to come see us, and we’re so happy you feel confident leaving them in our care. We can’t wait to see Ruby Ray and Wrenny for many more fun-filled days!
— Dogtopia of Geneva
Great place!