Customer Testimonials
Office staff was friendly and helpful, Rich the service tech was very polite and curious, he explained everything perfectly. The propane delivery guy was respectful and also polite.
the reliability of service
The pricing and service.
Nice techs, on time, neat and friendly.
service has been great.
Respond when we need service. Thank you!
Reliable delivery with friendly and courteous drivers. Service of heater has been excellent.
Everything has been great; quick service and done very well!!
The people I have conversed with or have met
Noone is perfect. No company is perfect. It would have been a 10 had i not had to have the same problem looked at twice. Your doing fine keep up the good work.
Fair pricing and on time delivery
I like the automatic delivery......
I'm a three year customer with Downeast energy and my first experience using propane for heating, showers, laundry and dishwasher .
I'm very pleased with customer service and beig provided service in a timely manner even after the new provider taking over. I'll miss the customer services in person service and bill payments options.
I've always been happy with the timeliness and responsiveness of Downeast Energy.
Appreciate the automatic fills that make it worry free and the budget friendly plan that makes it affordable.
The service was excellent the gentleman that came was very helpful and was a big help to us
keeping my heat on
The service has been very good other than the ability to talk to someone on the phone.
Delivery on schedule. Repair service is good, but not as good as it used to be. Fuel drivers are friendly and courteous.
You always deliver on time!
You are always watching out for us, and always on time.
Not much since you were taken over by Superior Propane.
Friendly fast delivery!
It has been hassle-free and convenient. No sales pressure, just easy supply for our needs.
I put a 10 how likely we would refer Down east energy but they have to get the customer service phone number straightened out ...
Courteous service. Questions are answered and problems solved.
The fact that Downeast with a sensor on the propane tank, they were always knew how much propane was in the tank.
The technician who did a safety check at my house was thorough and helpful. We appreciate his courtesy and professionalism.
Great service and company!!
i REALLY THE AUTOMATIC REFILL OF MY OIL TANK.