Customer Testimonials

Very prompt service. Helpful telephone service. Very professional delivery people and service people.

We have yet to run out of Propane, however I would like to see my current delivery date and when my last delivery was on my current delivery slip.

A responsible company in Maine that maintains good customer relations and service. Had them for years. Very fair on Propane prices in today's expensive cost of living. Very Happy

Service folks have been outstanding. Very responsive, helpful, and pleasant.

Staff are professional, trustworthy, knowledgeable, reliable, and prompt.

automatic delivery. budget payments

Good price, great service with a smile.

Extremely quick response to concern about possible propane leak.

Great service. Thank you.

Prompt and helpful customer service…reliable

Delivery team is friendly and courteous. Service was efficient and timely.

Timely propane deliveries. I don't have to stress about running out, especially in the winter!

Your deliveries are promp and on time and your service is spot on . I,m happy with your company. Thank you

everything

Constantly regular

timely

Reliability and courtesy of delivery people

Great service

Prompt and courteous.

we are on auto refill for oil and propane and they are very dependable for those deliveries. Also, if we need service they are available in a timely manner.

Very pleasant delivery guys, on time with oil delivery as we never run out, easy to use website and bill pay. You keep us warm!

Prompt responses to communications and requests.

Great customer service and price!

Service...

Prompt service to fill completely empty tanks. Thank you!

The fellow who was just here to clean our furnace is great. Warm, friendly, and super quick and efficient.

The oil delivery drivers are awesome.

I like the automatic way you come to fill my propane tank. Also, you can pay by mail or online. I’ve called before and the person I spoke to was kind and helpful

The customer service is fantastic as I always get someone on the phone quickly for any questions I have. I have lived in this house for 25 years and Downeast Energy has been the only company I have used during this time. I had a gas leak once and they were incredible responsive and walked me though how to keep me safe until they arrived.
I have used the furnace cleaning maintenance feature and every year they come and service my furnace and so I know I am alway in great hands when they leave. I have always been on the payment plan which I like so I always know what I am paying each month.
In 25 years I have never had anything to complain about.

You can use my name but not the company which I think you don't have that information anyways.
Thanks
Meg

It is refreshing to talk to a real person when there is an issue to be discussed. Each time I have called, a pleasant and knowledgeable person was available.