Customer Testimonials

Dean was great in removing a very tricky propane tank, thanks!

On time delivery, service schedule--great Technicians and knowledgeable, budget plan

Recent heating oil refill handled capably and politely and promptly

Wide range of products and services. It would help if your billing was more transparent.

Great timely service

The delivery is prompt, which of course, is important.
I thought that the changing over to a new type of billing system,, etc. was necessary, but prior notice, to customers, would have been helpful.

Great prices and great service

long time customer with great service in the call center/office as well as with deliveries

Great service and customer service too!

Reliable

When you need oil or propane, they get it there fast!!!!

DownEast staff who deliver propane and kerosene to my property are great. They check in with me and have asked good questions.

Schedulers have also been terrific by phone and helped me get deliveries set up.

Two weeks ago I converted from oil to propane.
My conversation to set up the fuel change was a little bumpy; the fellow I spoke to seemed new to his position.
I hope that I get billed correctly adn that the rebates are applied.

I have been with Downeast energy for many,many years. They are dependable and they aim to please their customers. I can. Honestly say I have never been cold in the winters in my beloved Maine, and can rely them to deliver K-1 to my home no matter what the weather is. Merry Christmas to the staff at Downeast energy, and good health to all of you!!!

Excellent customer service!

The delivery woman was very professional and kind.

The cooperation they had with my concerns about prices.

The few times I needed service, quickly responded. Never had to worry about running out of fuel.

Friendly, Efficient and Responds to My requests

My tank always has oil. Delivery is always punctual.

Friendly, competent service people willing to go the extra mile to do the right thing for customers.

Any time we need service, Downeast is very responsive. We have automatic deliveries and never run out of propane.

Responsive servicing, reasonable pricing, helpful contacts.

Delivery is always timely without me having to worry about it. When i call for service, it is remarkably quick to arrive and efficient in fixing the problem. Service providers, both emergency and regular cleanings are always friendly, reliable and competent.

Great service for all my heating needs

Propane delivery always on time and easy to arrange.
Our delivery driver (1978) is the NICEST guy in the world!!! Look forward to his visits!!!

Your service personnel are top notch. Friendly, informative and helpful. Pit Stop fuels is always responsive to questions and requests for service. I highly recommend them.

I have been a Long time Customer…
42 years with “Downeast” Service.
Pleased with the Company.
Pleased with the Oil and Propane Delivery
Thank You

They monitor my propane tank so I don’t have to worry about calling to place an order. They will clean my furnace and gas hot water heater quickly and efficiently. I have even had them disconnect and reconnect a gas stove. I have depended on them for 15 years.

Love doing business with you, but no slip in door then an emailed bill not from you. After looking closely and checking my tank I realized it was your bill.

Have always come when needed. Thank you.