Customer Testimonials

Excellent customer service!
Questions and concerns addressed and resolved without any further to do…
resolution focused client centered company!

Delivery drivers are always very friendly and helpful. My latest oil delivery came when my 250 gallon take actually ran empty the same day! The driver got his tools and worked with the boiler to make sure that it came back on line. So he deserves special praise, earned it.

Customer Service knowledge and friendly delivery personnel.

Reliable automatic delivery of fuel.

Always treated respectfully by staff and, now, sub-contractors.

Very professional and dependable…….we’ve had your services for 25+ years.

Service technicians and delivery drivers are the best.

Good service. Automatic delivery.

You have always been very responsive when I have called for a delivery. In the past I liked the budget payment option. Recently I "messed it up" by having a credit, which is not a bad thing.

everything

Excellent customer service and pricing

Your delivery drivers are polite and know what they are doing.

Very reliable! And always answer my questions when I call. Great with all the cleaning & maintenance service.

Each time I call for a refill, I get the most pleasant person at the office, and the service is prompt and efficient.

I love the online portal for bill-paying, refill requests, etc. A few kinks but I am sure next season it will be all worked out!!!

Thank you!

Automatic delivery

Efficient and easy!

Very skilled and very personable technicians. Also appreciate automatic delivery and auto pay services.

While living at 894 Princes Pt Rd, Yarmouth we enjoyed excellent service from DEE. Thanks
please be advised we sold our home June, 2023 and requested our account be cancelled.
Sincerely
Name removed

Deliver and service people couldn’t be more helpful and reliable! Response to emergency calls has been exceptional.

Quality staffing
Responsive office personnel
Timely deliveries.

you guys are great

Ease of delivery and great drivers.

Everything is what they say it is ..

You have always done what you say you’ll do… I appreciate that.

great response and very friendly customer service reps when I call.

Availability, value

The woman I talked with on the phone was super helpful. We were really low (because we don't check the tank often enough) but our delivery came the next day! No one went without hot water or their stove! Thank you DownEast!

Auto-delivery, new simpler annual contracting

Automated delivery and monitoring.

Quick response time!