- Phone: (210)828-5558
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Customer Testimonials
Great service, great people working there.
High quality products, excellent warranties, very knowledgeable sales staff
We had an amazing experience with the staff!
We were super happy doing business with the store Ian and Efren took the time to explain all the equipment and services and they listened well.
The store was very well set up was entirely impressed.
Jerry and Cyndy!
Helpful service, the kids trade-up program is great.
Helpful staff,
The people they the best part of the store
Ian was great!!!
The service received on our older Diamondback bike was above what I had expected. After picking it up, the gears worked flawlessly and everything is lubed like it was new and not 30 years old.
Taking care of equipment and doing maintenance helps prolong your investment.
Trek Bike Shop is my go-to after this wonderful experience from the tech to the pickup only a day later. You won't be un-happy!
Customer Service was great!
Thank you for working on my handcycle! The service was great and thanks for getting her back in shape.
This location has a diverse collection of bicycles, gear, and maintenance items available. The staff was also extremely kind, helpful, and patient when describing my issue. I got the parts needed to get my bike back on the road!
Management & Staff Are Awesome !!
Staff member was very knowledgeable and helpful. Felt very welcomed in the store.
Quality
Timelines and care
Friendly and thorough service that keeps me on the road.
Great team running the shop! Efren helped me find what I needed and get it ordered and Mario built it blazing fast! Appreciate it!!
Excellent customer service and turn around time
The customer service is excellent .
Also, the product, good quality bikes
Everyone was very professional and knowledgeable about bicycles. The timeliness of fixing my bike was great. I will recommend you guys to my family, friends, and co-workers. Thanks much!
The guys are really cool and very knowledgeable and they take care of me fast and the product is always great
Great Service and prices!
Amazing professional service
Everything
Thorough and knowledgable
Terrific service for the 30 year old chiid's recumbent bike. The manager was even wlling to look in the parking lot for a missing spring. Now I can have my grandson ride the same bike as his Dad!
Great service stayed after closing time to show us bikes even without ask asking!
Excellent customer service. Quickly assessed and fixed my bike. Very helpful!
Trek is awesome! I go every month to get something new for my bike. Every time I need service, the folks get it done quickly and its always better than the time before
Efren always works with me especially when I live 150 miles away, he’s been a great Manager since I bought my TREK bike in 2021 wen he was in Culebra store.