- Phone: (210)828-5558
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Customer Testimonials
They always have just what I need.
They always carry great products and the staff are very friendly and helpful.
Great bikes
Great service
Great staff
I have bought several bikes and equipment from them !
The staff members are all very helpful and knowledgeable.
Great service
Friendly staff, very helpful and approachable.
Great customer service. Made sure they were accommodating to my price point and my family’s needs. The bike exceeded our expectations! Great quality and perfect for my son.
Knowledgeable Sales Personnel
staff is friendly and helpful
Friendliness and professionalism
Nice people that work at Trek/Alamo Heights, SA, TX
Trek is a superior brand but this store is superior because of Tim and Klause.
attention to detail and creating an absolutely positive experience.
This is now my go to store for my family and friends
Absolute Professional- Top Notch staff. Very knowledgeable - honest and genuinely good people. Any excuse I have to visit the store - i take it! A+
I walke in the store with a problem and it was solved and I was educated!
Could not have been better!
!
Ian was excellent!
Friendly and professional staff.
Information from sales person was excellent
Very likely. Jim assisted me yesterday. Very good guy! I highly recommend him.
Excellent customer service.
Easy to find, friendly service, fast repair, and knowledgeable staff!
I could get these products 30 miles closer to my house but the service I receive at this Trek store is more than worth the drive.
Great & friendly service!
the salesman was super helpful
I went in for a level 1 service. They had my bike ready when they said they would. When I got my bike back I was informed of everything done to the bike. They are always friendly and accommodating. Will be doing all my shopping and services with y’all.
Excellent customer service; professional and knowledgeable.
Ian is always a nice spirit to deal with.
Great service, knowledgable and friendly. Products are excellent.
Personalized service and right sizing the bike to fit my body size
Trek Alamo Heights is a fantastic shop!!
I recently brought them my favorite road bike that I have owned for 40 years. It is a Trek 1200 with Shimano 105 components. After moving to the Texas hill country 32 years ago, my Trek 1200 has sat under my carport for 3 decades. The seat and tires were dry rotted, cables needed replacing, hubs needed replacing, etc... I asked if they could restore it to it's former glory and give it tires that I could use on the chip seal roads where I live in Utopia. I also had them install horizontal brake levers as well. They did an AMAZING job on getting my bike to riding condition. I am thrilled! I plan on sending everyone to their shop. Great job guys!
Bob Hanus - Utopia, Texas
I appreciate the knowlegeble people that work there